What are the responsibilities and job description for the Campus Visit Coordinator position at Central College?
Description
The Campus Visit Coordinator serves as the first point of contact for prospective students, families, and guests, creating a welcoming and memorable experience from their very first interaction with Central College. This position plays a key role in coordinating campus visits, managing visit logistics, facilitating communication across campus partners, and ensuring every guest receives exceptional service throughout their visit journey.
The Campus Visit Coordinator serves as the first point of contact for prospective students, families, and guests, creating a welcoming and memorable experience from their very first interaction with Central College. This position plays a key role in coordinating campus visits, managing visit logistics, facilitating communication across campus partners, and ensuring every guest receives exceptional service throughout their visit journey.
- Deliver outstanding customer service by providing courteous, accurate, and timely assistance to prospective students, families, and all visitors to the Admission Office.
- Coordinate and manage all aspects of individual and group campus visits, ensuring a seamless and personalized experience for each visitor.
- Partner with admission staff, faculty, coaches, and Admission Ambassadors to design meaningful and personalized campus visit experiences for prospective students and their families.
- Communicate visit details and provide ongoing support to prospective students and families before, during, and after their campus visit.
- Mentor and guide Admission Ambassadors as they create welcoming, informative, and memorable experiences for prospective students and their families.
- Accurately enter and maintain prospective student information in Slate from a variety of sources, including online inquiries and phone interactions.
- Create and maintain a warm, welcoming, and professional office atmosphere that helps prospective students and families feel valued from the moment they arrive.
- Assist with the successful implementation of campus visit programs, admission events, and special projects that support recruitment and enrollment goals.
- Continuously seek opportunities to enhance the campus visit experience and contribute to the achievement of enrollment goals.
- Associates degree preferred or equivalent years of experience.
- Very strong attention to detail.
- Exceptional organizational and time-management skills.
- Objective, enthusiastic, committed, flexible and proactive.
- Professional demeanor and works well with others.
- Willingness and ability to adapt and learn new technology.
- Ability to multi-task and take initiative to find solutions to problems.
- Passion, enthusiasm, energy, humor, and the ability to convey this through phone and email communications.
- Demonstrate a network of caring relationships by showing respect for others, being dependable, and promoting cooperation with others in the work environment.
- Be your best self by being accountable for responsibilities, adapting well to change, and maintaining the highest standards of business ethics.
- Perform job responsibilities on campus to support the residential college environment.
- Strive to perform as effectively as possible while maintaining a high level of quality and promoting personal growth and development.
- Respect and comply with college rules and policies, including participation in required training courses; report any suspected violations of the Title IX policy to the Title IX Coordinator.