What are the responsibilities and job description for the Installation Technician position at Central Broadband?
Installation Technician (Eldridge, IA)
Central Broadband is hiring an Installation Technician based in Eldridge, Iowa (near the Quad Cities).
What you’ll do:
Install and repair internet, phone, and video services at customer locations.
Troubleshoot service issues end-to-end to restore customer connectivity and satisfaction.
Work both indoors (customer premises) and outdoors in varying conditions; it may include tight spaces and ladder/stair work.
Participate in on-call rotation and occasional off-hours work.
Required qualifications:
High school diploma or GED equivalent.
Excellent written/verbal communication; strong customer service mindset.
Ability to work independently; detail-oriented; fast learner/self-starter.
Strong troubleshooting ability.
Comfortable with PCs and smartphone apps (Google/Microsoft/Adobe, etc.).
Experience using basic hand tools and drills; safety-first mindset.
Eligible to work in the USA.
Preferred:
Cabling experience; CATV/IPTV exposure; basic electrical theory.
Physical/working Requirements:
Valid driver’s license; able to drive company vehicles and travel to customer locations.
Push/pull/bend/stoop/climb/reach; lift 75 lbs; work on ladders/stairs and in tight spaces.
Good hearing and ability to distinguish colors; pass drug testing.
Compensation & Benefits:
Compensation commensurate with experience; benefits as provided to Central Broadband employees.
Equal Employment Opportunity:
Every decision made at Central Broadband concerning hiring, promotion, compensation, training, assignment of job responsibilities, termination, or any other aspect of the employment relationship is made without regard to any legally protected characteristics such as race, creed, color, national origin, religion, sex, age, sexual orientation, gender identity, physical or mental disability, genetic information, veteran’s status, or other characteristics protected by applicable federal, state, or local laws.
Job Title: Installation Technician
Organization: Central Broadband
Shift: Primary 1st, Full-time
Job Posting: February 2026
Please EMAIL cover letter, resume, and salary history to: hr@centralbb.com