Adult Case Manager (Recovery Coach)

Location: Norristown, PA

Schedule: Full-time | 37.5 hours/week with flexible scheduling to support consumers’ needs. M-F

• Voluntary on-call rotation with stipend reimbursement.

About Central Behavioral Health

Central Behavioral Health is a nonprofit organization that has been serving the Montgomery County community for over 75 years. We provide outpatient and community-based behavioral health services for individuals of all ages. Our mission is to empower people to overcome behavioral health challenges and lead fulfilling, healthy lives.

About the Case Manager (Recovery Coach) Role

A case manager provides flexible, community-based services that are designed to promote the empowerment, recovery, and community integration of adults and/or older adults with behavioral health challenges and their families. Using a person-centered approach, the case manager helps the individuals navigate across systems, gain access to behavioral health services, and coordinate with community and natural supports as identified in their goal plan.

✨ Benefits & Perks

Health & Wellness

• Medical, Dental, and Vision Insurance
• No-Cost Life Insurance
• Short-Term and Long-Term Disability
• Expanded Employee Assistance Program (EAP)
• Identity Theft Protection
• Travel Assistance Services

Financial Security

• 401K Retirement Plan
• Ancillary Voluntary Benefits
• Public Student Loan Forgiveness Program (PSLF) Eligible Employer
• Employee Discount Programs

Time Off & Flexibility

• Starts at 27 days of PTO annually (vacation & sick time): pro-rated based on hire date
• 7 Paid Holidays Up to 2 Floating Holidays
• Additional days awarded with tenure

Professional Growth

• Tuition Reimbursement
• Ongoing Professional Development
• Employee Referral Bonus Program

Eligibility requirements may apply

Responsibilities

• Manage a caseload of no more than 30 in collaboration with the treatment team.
• Partnering with individuals to complete ongoing strengths assessment and goal planning.
• Linking individuals to community resources and supporting them in identifying and accessing formal and informal resources independently.
• Completing documentation and other paperwork in a timely and professional manner as well as complying with Central’s standards and state licensing requirements
• Attend Supervision and Team meetings weekly.

Qualifications

Education & Experience

A Case Manager will have one of the following:

• A Bachelor’s degree with Major course work in sociology, social work, psychology, criminal justice, counseling.
• A high school diploma & 12 semester credit hours in sociology, social welfare, psychology, gerontology, criminal justice, counseling, or other social sciences plus 2 years in direct contact with mental health consumers.

Skills

• Valid driver’s license and good driving record.
• Ability to work both as part of a team and autonomously.
• Excellent attention to detail and organizational skills
• Customer Service skills
• Ability to manage crisis and problem solve

Clearances

In accordance with state regulations, all prospective new employees/contractors must provide originals for photocopying of the following before starting: All clearances must be within 3 years of hire date.

• PA Criminal Background Check
• PA Child Abuse Clearance
• DHS FBI Fingerprint Background Check

Central Behavioral Health is an Equal Opportunity Employer and Care Provider.