What are the responsibilities and job description for the Product Manager position at Central Bank?
Join a dynamic team at the forefront of digital product innovation for small business and commercial banking. We are seeking a detail-oriented, customer-focused Product Manager to join our Commercial Digital team. In this role, you will be responsible for leading the development and delivery of digital product solutions that meet the evolving needs of commercial and small business clients, as well as internal partners. You will oversee the full product lifecycle—from ideation and strategy to execution and enhancement—ensuring our offerings deliver measurable value to customers and the organization.
This is an excellent opportunity to shape product strategy within a trusted financial institution by partnering with technology, design, operations, and business stakeholders to deliver secure, scalable, customer-centric digital capabilities.
Key Responsibilities
Develop and execute product strategies and roadmaps aligned with the bank’s objectives and customer needs.
Own end-to-end delivery and performance for assigned Commercial Digital products, and support other Commercial Digital products through shared roadmap planning, dependency management, and cross-team execution.
Conduct market research, competitive analysis, and customer discovery to inform product direction.
Own and prioritize the product backlog; collaborate with technology, operations, and other cross-functional partners to ensure effective delivery.
Serve as the voice of the customer, translating feedback into actionable insights and product enhancements.
Partner with internal stakeholders, including Risk, Legal, Compliance, Marketing, and Sales, to support product success.
Monitor product performance, identify and mitigate risks, and regularly report progress to leadership.
Promote a culture of continuous improvement through feedback loops and iterative development.
Coordinate dependencies across internal and external teams to ensure seamless execution.
Foster a team environment that values curiosity, accountability, and customer-first thinking.
Why Join Us
As a trusted financial institution, we are committed to supporting the diverse needs of our commercial clients. In this role, you will play a key part in shaping the future of our commercial digital capabilities, working with a collaborative team that values integrity, accountability, and excellence in client service.
Preferably, this position would work from Jefferson City, MO, but may work out of any market location within our footprint.
This is an excellent opportunity to shape product strategy within a trusted financial institution by partnering with technology, design, operations, and business stakeholders to deliver secure, scalable, customer-centric digital capabilities.
Key Responsibilities
Develop and execute product strategies and roadmaps aligned with the bank’s objectives and customer needs.
Own end-to-end delivery and performance for assigned Commercial Digital products, and support other Commercial Digital products through shared roadmap planning, dependency management, and cross-team execution.
Conduct market research, competitive analysis, and customer discovery to inform product direction.
Own and prioritize the product backlog; collaborate with technology, operations, and other cross-functional partners to ensure effective delivery.
Serve as the voice of the customer, translating feedback into actionable insights and product enhancements.
Partner with internal stakeholders, including Risk, Legal, Compliance, Marketing, and Sales, to support product success.
Monitor product performance, identify and mitigate risks, and regularly report progress to leadership.
Promote a culture of continuous improvement through feedback loops and iterative development.
Coordinate dependencies across internal and external teams to ensure seamless execution.
Foster a team environment that values curiosity, accountability, and customer-first thinking.
Why Join Us
As a trusted financial institution, we are committed to supporting the diverse needs of our commercial clients. In this role, you will play a key part in shaping the future of our commercial digital capabilities, working with a collaborative team that values integrity, accountability, and excellence in client service.
Preferably, this position would work from Jefferson City, MO, but may work out of any market location within our footprint.