What are the responsibilities and job description for the Teller position at Central Bancompany?
Central Bank is currently looking for a qualified individual to fill the role of Teller. The Teller works in a fast-paced, fun environment with opportunities for advancement. The candidate should provide a professional image and be the face and voice of our company. This is a great opportunity for the right candidate to work in a relationship business; get to know customers and genuinely care about their financial well-being by providing solutions to meet their needs.
Process financial transactions accurately and timely in a friendly and professional manner. The variety of transactions may be completed via the lobby, drive-thru, night-drop, mail, or ATM.
Balance assigned cash drawer and research differences where applicable.
Actively listen to our customers, and communicate in a friendly, positive manner at all times; even in difficult situations.
Recognize customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer.
Make referrals to other lines of business for traditional and non-traditional products and services.
Perform teller functions in accordance with established bank policies, procedures and regulations.
Qualifications:
Cash handling and/or customer service experience preferred.
Basic math skills, PC and typing skills and the ability to count U.S. currency.
Attention to detail and a high degree of accuracy.
Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.
Look for cross-sell opportunities in a customer-centric manner.
Ability to stand for long periods of time and lift 20 lbs.