High Intensity Care Coordinator

Travel will be necessary, the case load will be split between our Clanton and Pelham locations.

High Intensity Care Coordinator

Classification: Intensive Care Coordinator

Minimum Qualifications: Bachelors Degree, preferably in a Social Science field, a valid Alabama Drivers License, Maintenance of a good driving record, Personal Automobile Liability coverage ($20,000 - $40,000), and completion of Department of Mental Health approved Intensive Care Coordination training.

Primary Job Functions & Performance Expectations

1. Provide Care Coordination services to individuals with serious emotional disturbance (SED):

• Serve as a liaison with community agencies (e.g., local hospitals, DHR) to identify and coordinate care for SED referrals.
• Make initial client contact within one week of referral.
• Develop and implement individualized service and safety plans addressing clients’ specific needs.
• Engage appropriate support agencies in service planning and delivery.
• Deliver direct case management services, including service linkage, crisis intervention, arranging services, advocacy, needs assessment, home-based services, and transportation coordination.
• Conduct regular progress assessments and update treatment plans per DMH Standards.
• Complete all statistical, administrative, and clinical documentation within one business day of service delivery.
• Ensure documentation is clear, accurate, and compliant with Center policies and DMH Standards.
• Use sound judgment in making referrals to external services.
• Meet quarterly productivity targets.
• Provide accurate consultation and maintain effective communication with community partners.

2. Respond to crises and ensure client safety:

• Provide crisis intervention and emergency response as needed, following Emergency and Safety Policies and Procedures.
• Ensure clients’ safety during transport to the Center or other appointments.

3. Serve as a resource and advocate for mental health services:

• Deliver professional, audience-appropriate presentations to the community, partner agencies, and the general public.
• Promote mental health awareness and advocate effectively for services within the region.

4. Maintain and enhance professional skills:

• Actively participate in workshops, in-service trainings, and Quality Assurance reviews.
• Stay current by reading professional literature.
• Seek and utilize consultation from colleagues when appropriate.

5. Collaborate effectively with support staff:

• Provide timely, clear, and accurate information to support personnel.
• Foster positive working relationships across teams.

6. Perform other duties as assigned by the supervisor:

• Complete additional responsibilities with accuracy, timeliness, and respect for confidentiality.
• Participate in at least two Consultation and Education activities per year.

Job Type: Full-time

Pay: $16.50 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $17 - $19