Clinical Accounts Manager, Northeast (New England)

Centinel Spine®, LLC is the leading global medical device company exclusively focused on addressing cervical and lumbar spinal disease with prodisc®, the most complete total disc replacement (TDR) technology platform in the world.

The Company’s prodisc® technology is the most studied and clinically proven TDR system across the globe, validated by over 540 published papers and more than 275,000 implantations. Centinel Spine’s prodisc® is the only TDR technology with multiple motion-preserving anatomic solutions, allowing the surgeon to Match-the-Disc™ to each patient’s anatomy for both cervical and lumbar total disc replacement. 

About the opportunity

If you are passionate about making a difference, we are looking for a Clinical Accounts Manager for the Northeast Region, responsible for ensuring excellent clinical outcomes with our surgeon partners. This field-based position interacts with internal and external personnel to plan, coordinate, and execute a cross-functional strategy to exceed growth goals. Ideal candidates should live in the region and close to an airport in New England. The role reports to the Senior Clinical Accounts Manager.

Where you will make an impact:

• Align with Regional Managers on strategic arthroplasty targets within their territory for clinical meetings.
• Provide clinical support to new arthroplasty users (surgeons and distributors) to ensure the best possible outcome.
• Identify and manage ongoing training needs for key customers, Operating Room support staff and sales teams.
• Work in coordination with the product marketing team to execute strategies for Centinel products based on marketing programs and externally facing commercial initiatives.
• Partner with marketing and sales training team to develop training curriculum to advance, competitive technology knowledge, and company awareness.
• Educate and train clinicians, sales team and distributors to assure applicable regulatory compliance and understand the specifications and purposes of prodisc products.
• Collaborate with field-based Market Development Managers, Regional Sales Managers and Marketing to execute engagement plans to facilitate the surgeon relationships and utilization of Centinel technology.
• Partner with Operations and Marketing to ensure proper communication is provided to all corporate disciplines and departments.
• Work closely with management, surgeon advisors and marketing personnel with the objective of executing corporate objectives, identifying strategic opportunities and advancing Centinel Spine’s corporate philosophy.
• Performs other duties as assigned.

What you will bring:

• Bachelor’s Degree or Equivalent in related or practical area of practice.
• 3-5 years of Operating Room experience in sales or clinical role, preferably spine.
• Knowledge of AdvaMed and federal guidelines related to the healthcare industry or any federally regulated environment.
• Demonstrated relationship building skills with the ability to liaise between healthcare professionals, Sales, Marketing, Medical Education, Reimbursement, Clinical Operations and Product Development.
• Ability to accurately and effectively manage processes to ensure timely implementations and outcomes.
• Demonstrated relationship building and management skills with attention to detail.
• Effectively communicates and escalates challenges appropriately.
• Excellent written and oral communication skills.
• Proficient in Microsoft Excel, Word and Outlook.
• Ability to adapt to constant changes in workflows.
• Detail oriented and highly organized.

Where you will go:

• Remote field-based position in the Northeast Region.
• Up to 75% travel, with some weekends.

What we offer:

• Centinel Spine offers a $135,850 annual base salary with the ability to earn quarterly, and yearend bonus incentives based on target achievement.
• We offer a comprehensive healthcare benefits program that includes medical, dental, vision, life insurance and disability coverage along with the several voluntary benefit programs for work/life needs, effective on the first day of employment.
• We also offer generous paid time off and company paid holiday programs.    
• This is an excellent opportunity to work for a growing, team orientated company passionate about making a difference, improving patient lives.

Note: The above job description describes the general nature and level of work being performed by employees assigned to this position. It is not intended to be construed as an all-inclusive list of all responsibilities, duties and skills required of all employees assigned to this position. Duties, responsibilities and activities may change at any time with or without notice. Centinel Spine is proud to be an equal opportunity employer. 

Salary : $135,850