What are the responsibilities and job description for the Roofing Field Service Supervisor position at CentiMark Corporation?
CentiMark Corporation is North America's leading commercial and industrial roofing contractor, and we are looking for people who want to contribute to a great team. Successful candidates must demonstrate initiative, a good work ethic, and attention to detail. We provide on the job training, benefits and room to grow.
We are currently seeking an experienced Roofing Field Service Supervisor for our Rocky Hill, CT Office.
Salary is based on experience
This person will be responsible for helping customers by providing product and service information and resolving technical issues.
Job Summary:
- Handle customer inquiries and complaints, ensuring customer satisfaction
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Inspect service jobs for safety and workmanship
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Scheduling and supervising up to 2-man crews, ensuring they are operating to optimize safety, service & quality measures
Candidate Qualifications:
- Prior experience in Commercial Roofing is Required
- Worked with with rubber roofs, especially with leaks,
- Working knowledge of commercial/industrial roofing procedures and safety
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent communication, leadership, interpersonal, problem-solving and organizational skills
- Must live within 1 hour from branch office
Premier Benefits:
- 2 Health Insurance Plans:
- Free “Core Plan” – Free Medical & Dental
- “Buy Up Plan” – Features a lower deductible for Medical
- Vision Plan
- Free Life Insurance
- 401K with Company Match
- Free enrollment in our Employee Stock Ownership Program (ESOP)
- Paid Holidays and Vacation
CentiMark provides a great work environment with challenging career opportunities.
Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer
For more information, please visit our website -- www.CentiMark.com/jobs