Processing Supervisor

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

This department typically works Monday-Friday between 7am-5pm.

This position can be hybrid once trained.

Supervisory Responsibilities:Provides supervision to the Loan Processors

Summary

Prepares and processes residential mortgage loan applications through the loan approval and clearing of conditions for closing. Oversees the processing staff to ensure that loans are processed in a timely and efficient manner.

Essential Duties And Responsibilities

• Manage the daily responsibilities of associates including: scheduling, disciplining, conducting performance reviews, and recommending salary increases
• Provides training and daily assistance to the Loan Processors
• Facilitate regularly scheduled staff meetings to communicate information, and motivate, train, and develop the team
• Obtain all required exhibits, documents, and verifications upon receipt of complete loan application and resolve any discrepancies between applications and official verifications.
• Analyze all documents to insure adequacy of documentation and compliance with all requirements of the secondary market, governmental agencies, and investors as well as ensuring that loans are compliant with all Federal and State regulations.
• Ability to read and analyze financial information, including but not limited to tax returns.
• Responsible for the understanding of all mortgage products offered including the calculation of payments, APRs and costs involved.
• Prepare loan file for underwriting insuring compliance with established underwriting guidelines and policies.
• Notify closing agent(s) and borrower of closing time and place
• Insure that all procedures are handled as promptly and efficiently as possible and inform supervisor of any current or potential problems with any aspect of duties.
• Prepare reports on department activities as requested.
• Responsible for the confidentiality of all client relationships with the Bank or its personnel.
• Work with Mortgage Systems and Software Technician to ensure processing systems are working, and being utilized to their capacity.
• Responsible for maintaining open, honest, and timely communications and cooperation with his/her immediate supervisor, management, and coworkers on a daily basis to promote teamwork, client goodwill, and achieve the bank’s goals and objectives.
• Responsible for promoting positive client relations by being friendly, courteous, and efficient and responding and following-up with clients in a timely manner.
• Responsible for participating in all scheduled meetings and training sessions when deemed necessary by management.
  
  

Other Duties And Responsibilities

• Engage in personal development activities such as BAI courses and internal/external training to assist in growing in career.
  
  

Knowledge, Skills, And Abilities

• Computer knowledge in a Windows environment and working with a mouse. Basic computer knowledge in Microsoft Word and Excel.
• Ability to review and understand a variety of resources and information including financial related information.
• Proofread and verify written materials.
• Read and process written and numerical information.
• Operate a computer keyboard and adding machine.
• Read alpha and numeric information on a computer monitor screen.
• Ability to work independently, but also with others in a team environment.
  
  

Minimum Qualifications

• College degree preferred
• Minimum 7 years’ experience in Mortgage Loan Processing including
  
  

FHA and VA experience.

• Management experience required
  
  

Internal Pay Level 8

What do I do now?

• Apply with us!
• Refer this opening to others!
  
  

Disability Accommodation Statement

Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com.

Equal Opportunity Employer/Disability/Veteran

Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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