What are the responsibilities and job description for the Admissions Concierge position at Centers Health Care?
Admissions Concierge
Deptford Center is actively seeking an Admissions Concierge for our skilled nursing facility in Deptford, New Jersey.
DUTIES:
- Welcomes new Residents & their families to ensure a smooth, hassle-free move.
- Makes sure rooms are clean & ready before welcoming new Residents.
- Introduces new Residents & their families to life in our "Home" and shows them around the Facility.
- Coordinates between new residents & unit managers to ensure their quick evaluation upon arrival.
- Follows up within three days of arrival to ask "How are you doing and what can we do to make it better/easier for YOU"
- Makes three rounds per day on every floor to discuss Residents' needs and concerns.
- Maintains a daily log of questions, concerns, and issues raised, along with any follow-up steps taken.
- Submits logs to the Director of Resident Quality daily.
- Assists Residents with the discharge process & follows up the next day.
- Help where help is needed, be a team player, and assist in any problem area.
REQUIREMENTS:
- Demonstrate passion & enthusiasm to work with elderly Residents
- Min. - high school diploma or equivalent.
- A bachelor's Degree is preferred
- Experience in LTC Community Relations policies is a plus
- Excellent interpersonal & communication skills
- Ability to multitask as well as stay on task & concentrate with constant interruptions
ABOUT US:
Deptford Center for Rehabilitation and Healthcare is a 240-bed rehabilitation and skilled nursing facility located in Deptford, New Jersey. Our size enables a warm, nurturing environment, which allows each resident to maintain his or her individuality. Our staff is committed to ensuring the highest quality of life for all our residents by maintaining each resident's dignity and independence. We offer a friendly working environment, excellent compensation, a great benefits package, professional growth & stability, innovative training programs, and more. Deptford Center is a proud member of the Center's Health Care Consortium.
Equal Opportunity Employer –M/F/D/V