What are the responsibilities and job description for the Home Care Coordinator position at Centers Choice Home Care?
Job Overview
We are seeking a dedicated and organized Home Care Coordinator to join our compassionate healthcare team. In this vital role, you will serve as the primary point of contact for patients, caregivers, and healthcare providers, ensuring seamless coordination of home care services. Your energetic approach will help facilitate efficient scheduling, communication, and administrative support to deliver exceptional patient care. The ideal candidate will possess strong medical office experience, excellent communication skills, and a thorough understanding of health regulation policies. This position offers an engaging opportunity to make a meaningful difference in patients’ lives by managing their care plans with professionalism and enthusiasm.
Responsibilities
- Coordinate and schedule home care visits by collaborating with patients, families, and healthcare professionals to meet individual needs.
- Maintain accurate electronic health records (EHR) and patient management software to ensure up-to-date documentation of care plans and interactions.
- Serve as a liaison between patients, caregivers and medical providers to facilitate clear communication and resolve issues promptly.
- Ensure compliance with health regulation policies and confidentiality standards when handling sensitive patient information.
- Provide administrative support including data entry, appointment reminders, and processing medical documentation using Microsoft Office tools.
- Communicate effectively via phone and client communication channels to answer inquiries, confirm appointments, and relay important updates.
- Assist with insurance verification, billing processes, and understanding health insurance policies related to home care services.
Qualifications
- Proven experience in healthcare support roles with a focus on patient management.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with electronic health records (HHA Exchange).
- Strong knowledge of health regulation policies, privacy standards such as HIPAA, and maintaining patient confidentiality at all times.
- Excellent customer service skills with the ability to communicate clearly via phone and written correspondence.
- Knowledge of medical terminology and health insurance processes is highly desirable.
- Ability to manage multiple tasks efficiently while maintaining attention to detail in a fast-paced environment.
- Prior experience with medical administrative support or office experience is preferred.
Join us in delivering compassionate home care that truly makes a difference! We’re committed to supporting your professional growth while fostering a positive work environment where your energy and dedication can thrive.
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- Do you have Experience with HHA Exchange?
Experience:
- Home Care Coordination: 1 year (Preferred)
Work Location: In person
Salary : $17 - $19