What are the responsibilities and job description for the Waterfront Director/Dockmaster position at Centerport Yacht Club?
Position Summary
Centerport Yacht Club (CYC), a private member-owned club, is seeking an experienced, service-oriented Dockmaster to head our waterfront operations. The Dockmaster, together with his or her staff of launch operators and dockhands, will be responsible for providing tender service to approximately 180 member-owned vessels moored in Northport Harbor, NY, providing guest mooring and launch services to visiting members of yacht clubs with reciprocal privileges at CYC, performing general (daily and seasonal) maintenance of CYC’s waterfront facilities and equipment, including CYC-owned vessels, piers and floating docks, and coordinating with CYC-approved vendors/contractors the seasonal commissioning and decommissioning of CYC-owned vessels, and the installation of CYC-owned mooring field, while ensuring the safe, efficient and professional operation of CYC’s waterfront and meeting CYC’s operational and financial objectives.
The Dockmaster will report to CYC’s General Manager and Waterfront Committee, who in turn reports to CYC’s Rear Commodore, and will work closely with CYC’s Chairpersons of several committees that utilize CYC’s waterfront facilities and equipment, including Junior Sailing, Adult Sailing, Frostbiting and Race Committee.
Essential Responsibilities
Seasonal Operations and Staff Management
- Hire and train seasonal staff of 12 USCG Limited Master (or higher) licensed launch operators and 8 dockhands for CYC’s waterfront operations.
- Manage launch operator staffing of CYC’s fleet of three 26’ Fortier launches (USCG Inspected Vessels) to provide limited wait times, and train and oversee dockhands to ensure safe and efficient (temporary) docking of member and guest-owned vessels, while meeting CYC’s financial objectives and providing outstanding member and guest service.
- Manage ongoing daily cleaning and maintenance to ensure CYC’s waterfront and all CYC waterfront assets remain safe, attractive and fully operational.
- Promote a culture of professionalism, safety and teamwork.
Waterfront Asset Maintenance
- Oversee the commissioning, decommissioning, maintenance, repair and storage of CYC-owned vessels and equipment, including:
- Three 26’ Fortier Launches
- One 32’ Sisu Race Committee Boat
- Six RIBs
- Two Boston Whalers
- Two Outboard Powered Skiffs
- One 2-Ton Boat Hoist
- One Mule Utility Vehicle
- Three Ideal 18 Sailboats
- One Hobie Cat Sailboat
- Assorted Sailing Dinghies
- Boat Trailers
- Coordinate (with CYC-approved vendors/contractors) the seasonal installation and removal of CYC’s docks, and all moorings in CYC’s mooring field.
Member & Visiting Guest Services
- Assist the Waterfront Committee with seasonal planning of CYC’s mooring field and coordinate placement, adjustment, maintenance and repair of moorings with CYC-approved vendor.
- Manage reciprocal yacht club guest mooring reservations through Dockwa.com.
- Resolve member concerns professionally while maintaining a high standard of hospitality.
Financial & Administrative Responsibilities
- Prepare and manage the annual waterfront operating budget.
- Monitor expenses, inventory, and purchasing while maintaining sound financial controls.
Safety & Regulatory Compliance
- Maintain compliance with all applicable OSHA, EPA, USCG, Department of Labor, and DEEP regulations.
- Maintain a safe working environment for employees, members, and guests and ensure timely reporting of accidents, incidents, and safety concerns.
Additional Responsibilities
- Perform other duties as assigned by the Waterfront Committee Chair and/or Rear Commodore.
Qualifications
Preferred Education & Experience
- Associate's or Bachelor's degree preferred.
- Minimum of 3–5 years of yacht club waterfront experience, preferred – marina, recreational waterfront or related facilities management, considered.
- Experience supervising seasonal employees and managing daily operations.
- Experience with budgeting, purchasing, inventory control, accounts payable/receivable, and vendor management.
- Proficiency in Microsoft Office.
Required Licenses & Certifications
- USCG Limited Master’s License (or higher).
- American Red Cross First Aid/CPR/AED Certification.
- Certified Maintenance Manager (CMM) designation is a plus.
Professional Skills
The ideal candidate will demonstrate:
- Outstanding member service and hospitality skills.
- Strong leadership and team-building abilities.
- Excellent verbal and written communication skills.
- Exceptional organizational and time-management skills.
- Strong problem-solving and decision-making abilities.
- Collaborative approach to working with staff, volunteers, committees, and members.
- Positive attitude with a willingness to continually improve operations and member experiences.
Compensation and Benefits
- The salary range for this seasonal position (eligible for unemployment benefits during the off-season (typically December 1 through April 15th) is $75,000 - $90,000 based on candidate experience and qualifications.
Eligible CYC employees also enjoy a competitive benefits package, including:
- Health insurance
- 401(K) retirement plan
- Life insurance
- Paid Time Off
- Professional development and continuing education opportunities are encouraged
Equal Employment Opportunity
Centerport Yacht Club provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Centerport Yacht Club complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- Centerport, New York
Club Website
· www.centerport-yc.org
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $75,000 - $90,000