Senior Key Accounts Consultant

CenterPoint Energy is looking for a Senior Key Accounts Consultant to join our Strategic Engagement and Distribution Account Team, located in Houston, TX.

You will have the ability to: serves as single-point-of-contact for customer distribution projects, which includes the customer account relationship, project management from inception to completion and distribution system development, reliability and maintenance. Analyzes, designs and prepares structural and electrical specifications and work orders. Aligns resources to meet customer service commitments and leads teams to address customer needs.

We want you to know

CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision to lead the nation in delivering energy, service and value drives our strategy and performance. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Diversity and Inclusion

CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

What we bring to you

• Competitive pay
• Paid training
• Benefits eligibility begins on your first day
• Subsides metro and parking discounts
• Flexible work schedule, paid holidays and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
• Professional growth and development programs including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution with immediate 100% vesting.

To be successful in this role you will:

• Develops relationships with key stakeholders so that the Company is regarded as a partner through consulting on electric service requirements, problem resolution, contractual agreements, reliability, outage coordination and overall customer satisfaction.
• Coordinates projects and communication for service extension negotiations related to service locations, requirements, costs, easement rights, construction timeframes, planning and reliability.
• Coordinates interdepartmental activity to meet customer needs and objectives.
• Develops and maintains business partnerships with elected officials and employees of city, county and state entities to effectively service customers.
• Identifies, evaluates, and explains issues related to compliance to governmental regulations, code violations, and CenterPoint Energy standards, adjusts the message to match the level of the audience
• Develops relationship with community and civic leaders so that CenterPoint Energy is regarded as a strong corporate citizen. Must be flexible to attend functions outside of normal work hours to represent CenterPoint Energy.
• Participates on appropriate process improvement teams and regional operations task forces to represent the role of the Key Accounts group, ensuring the group's role is properly represented in new business models as they are developed.
• Performs follow up with customer regarding their satisfaction with project work and if necessary initiates action based on feedback and/or resolve conflicts.
• Plans, budgets, monitors, controls and report son expenditures in area of responsibility, while effectively prioritizing workload and use of available resources within budget and time constraints.
  

Your background includes:

• Bachelor's degree required from an accredited college or university in Science, or a related field required.
• Requires a minimum of five (5) years of experience in a project management role and/or leadership position in an electrical distribution operations or engineering function.

#LI-CNP

This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.