Compliance Case Manager

CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

Job Summary

The Case Manager serves as the central coordination point for tracking, managing, and driving resolution of compliance-related matters within the utility’s operational compliance organization. This includes regulatory commitments, potential compliance issues, audit findings, corrective actions, and other compliance-driven activities. The Case Manager ensures that each matter is properly assigned, documented, and progressed through resolution on schedule, working across functional lines to keep stakeholders accountable and leadership informed.

Essential Functions

• Manage the full lifecycle of compliance cases, including intake, tracking, and resolution of regulatory issues, audit findings, and corrective actions
• Assign and coordinate case ownership, ensuring clear expectations, timelines, and accountability.
• Monitor progress, track milestones, and proactively address risks or delays to keep cases on schedule.
• Partner across compliance, operations, engineering, safety, legal, and regulatory teams to drive alignment and resolution.
• Facilitate meetings, gather documentation, and support responses for regulatory inquiries and commitments.
• Develop reports and dashboards to provide leadership with visibility into case status, trends, and performance metrics.
• Maintain accurate, audit-ready documentation for all compliance matters
• Identify process improvements and enhance workflows to increase efficiency and effectiveness.
• Support training and guidance for stakeholders on compliance processes and expectations.
  
  
  

Education Description

Requires a bachelor’s degree in business, engineering, public policy, or related field.

Experience

• Requires three to five (3–5) years of experience in compliance, project management, regulatory affairs, or operational support within a utility or similarly regulated industry.
• Strong organizational and time management skills with demonstrated ability to manage multiple concurrent workstreams.
• Excellent written and verbal communication skills, including the ability to communicate effectively with both field operations personnel and senior leadership.
• Proficiency with case tracking tools, project management software, or compliance management systems.
• Ability to work independently, exercise sound judgment on prioritization, and hold others accountable without direct authority.
• Experience in natural gas utility operations or compliance, particularly in a multi-state operating environment, preferred.
• Familiarity with federal and state regulatory frameworks, including PHMSA pipeline safety regulations (49 CFR 190–199), state public utility commission requirements, and DIMP/TIMP programs.
• Project Management Professional (PMP) certification or equivalent experience, preferred.
• Experience with compliance management platforms (e.g., SAP, Enablon, Intelex, or similar).
• Understanding of gas utility operational functions including distribution and transmission integrity management, maintenance, leak management, and emergency response, preferred.
  
  
  

Physical Requirements

• Able to communicate either written and verbal communications either in person or through technical equipment such as telephone.
• Able to demonstrate and apply the manual dexterity to operate a personal computer and common office equipment.
• Able to work on a varied schedule with projects and deadlines requiring the ability to meet changing demands.
  
  
  

Working Conditions

• Required to participate in CenterPoint Energy’s All Hazards Emergency Operation Plan (AHOP).
• Able to work in a fast-paced environment.
• Able to work indoors in an office environment and outdoors with occasional exposure to all weather conditions, equipment, and noise when at field installation sites.
• Able to travel occasionally overnight.
• Able to work in an office environment.
  
  
  

We want you to know

Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

What We Bring To You

• Competitive pay
• Paid training
• Benefits eligibility begins on your first day
• Transit subsidies
• Flexible work schedule, paid holidays and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
• Professional growth and development programs including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution
  
  
  

Job Type: Full Time

Posting Start Date: 03/19/2026

Posting End Date: 03/26/2026

This contractor and subcontractor shall abide by the requirements of 41 CFR

• 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.