What are the responsibilities and job description for the Advocate - 3rd Shift position at CENTER FOR WOMEN AND FAMILIES INC?
The Emergency Services Advocate is responsible for delivering immediate crisis intervention, trauma-informed support, and comprehensive advocacy services to survivors of intimate partner violence and sexual assault. This includes serving in a 24/7 emergency shelter, responding to hospital calls, supporting shelter residents with daily living needs, and contributing to Center-wide overnight crisis services. This role ensures emotional and physical safety while supporting client-centered goals and providing a compassionate, professional presence during third shift hours.
Qualifications:Experience and Educational Requirements
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Bachelor’s degree preferred; OR minimum of 3 years of experience in crisis intervention, shelter services, or a related human services field may substitute for degree.
Skills & Competencies
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Understanding trauma-informed care and shelter-based crisis response.
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Strong interpersonal, active listening, and de-escalation skills.
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Critical thinking, organization, time management, and problem-solving abilities.
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Clear written and verbal communication skills.
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Ability to maintain professional boundaries and collaborate effectively in a team environment.
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Understanding power-based violence and its impacts.
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Proficiency in Microsoft Office and case documentation tools.
Other Requirements
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Must have a valid driver’s license and maintain a driving record that meets CWF automobile insurance requirements, if operating a company vehicle.
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Must have a successful background check.
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Availability includes weekends and holidays.
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Fluency in other languages is a plus.
Environment & Physical Demands
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Frequent interaction with clients and community stakeholders.
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Position may require field-based activities including mobile advocacy and client accompaniment.
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Frequent sitting, standing, walking, and mobility throughout the facility.
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Must be able to lift 25 lbs and up to 70 lbs with assistance.
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Ability to work in high-stress environments, requiring emotional resilience and adherence to self-care practices.
Salary : $20