Business Office Manager - Healthcare

CPR Physical Therapy Performance

Twin Falls, ID and surrounding areas

Full-Time

About Us

CPR Physical Therapy Performance has been proudly serving the Twin Falls community for over 38 years. With 3 clinic locations, 18 skilled therapists, and a team of 30 dedicated professionals, we provide exceptional outpatient orthopedic care in a collaborative and compassionate environment. Our practice is independently owned by 6 physical therapy partners who are committed to patient care and innovation in rehabilitation services.

Position Summary

CPR Physical Therapy Performance is seeking an organized, tech-savvy, and proactive Business Office Manager to support our three-location physical therapy practice. This role works closely with ownership, staff, and outside vendors to keep operations running smoothly and improve how we work. Training and transition support will be provided by current leadership.

We’re looking for someone who asks thoughtful questions, takes initiative, follows through, and enjoys finding practical solutions.

Key Responsibilities

• Manage payroll, accounts payable, month-end close, and financial reporting.
• Coordinate with our outsourced billing company and oversee fee schedules, payer contracts, and billing processes.
• Administer employee benefits and support 401(k) enrollment, contributions, and reporting.
• Coordinate recruiting, hiring, onboarding, and employee departures.
• Maintain provider credentialing and support healthcare compliance, policies, and procedures.
• Support staff with everyday technology needs and coordinate with our IT provider.
• Manage EMR updates, staff training, and improvements to software and administrative workflows.
• Coordinate marketing, website updates, community outreach, purchasing, and vendor relationships.

Qualifications

• Experience in business office management, healthcare administration, bookkeeping, or a related administrative role.
• Working knowledge of payroll, accounting, financial reporting, and employee benefits.
• Strong technology skills, including Microsoft Office; ability to learn new software and help others use it.
• Excellent organization, attention to detail, and ability to manage competing priorities.
• Clear, professional communication and strong interpersonal skills.
• Sound judgment, discretion with confidential information, and a high level of integrity.
• Ability to work independently, solve problems, and collaborate with staff and ownership.
• Healthcare experience, particularly with EMR systems, insurance billing, credentialing, or physical therapy practices, preferred.
• Relevant education or an equivalent combination of training and experience.

Compensation & Benefits

• Competitive salary based on experience, education, qualifications

• Rrange $30-40/hr
• Full time M-F

• Health, dental, vision, life, and supplemental insurance

• 401(k) with 5% matching

• Paid time off and holiday schedule

• Supportive training period with existing administrative team and owners

To Apply

Please submit your resume and a cover letter outlining your qualifications and interest in the position to wendy@cprtherapy.org