Client Registration Representative

Full-Time/Non-Exempt/Helena

Job Duties:

• Greets clients, verifies addresses, and payment sources.
• While following existing Many Rivers policy, determines the most secure and efficient management of clinical records generated in the office.
• Determines the most efficient method of scheduling/reconciling clinicians in the office.
• Follows intake procedures and follow up procedures to assure proper billing and reimbursement of services.
• Monitors and continually strives to improve a welcoming environment for clients and employees.
• Performs clerical activity related to case file maintenance.
• Assists co-workers and supervisor with duties as assigned and perform scanning duties.
• May draft, type, proofread, and revise correspondence communications when necessary.
• May handle communications, including telephone, mail, and receptionist duties.
• May handle collections of copayments and performs closing procedures at the end of the day.
• May pull files from closed files for other divisions.
• May substitute for other workers as required.
• Light housekeeping duties i.e., vacuuming, empty office trash cans.
• Must have personal vehicle, valid vehicle insurance, and MT driver's license.
• Other duties as assigned by management.

Minimum Qualifications: 

• Thorough knowledge of standard business procedure, grammar, punctuation, and spelling.
• Knowledge of alphabetical and numerical filing systems.
• Ability to establish and maintain effective work relationships with employees and the agency, to meet and deal effectively with a wide range of individuals; to compose effective routine correspondence and memoranda; to instruct others when applicable; to learn clerical tasks readily; to make routine decisions independently.
• Must have skills in the use of normal office equipment and computers.
• Excellent customer service and computer skills.
• Graduation from high school/GED is required.
• One to two years of business course work at a college or technical school, OR one to two years of experience in general office work or an equivalent combination of education and experience.
  

Benefits:

401K Matching Contributions

Health Insurance

Dental Insurance

Flexible Spending Account

Health Savings Account

Flexible Work Schedule

Paid Holidays

Paid Birthday

Pet Insurance

Hourly Rate: $16.61 DOE

All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Check.

About Us: 

Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress — such as family and relationship problems, serious health problems, or workplace, school place and financial stressors — alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.

We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. 

About Helena: Helena is the capital of Montana, and a great base for adventure. There are 75 miles of trails that start in Helena for biking and hiking. Two stunning National Parks are close enough for a day trip. Closer to home, Helena is a fisherman’s dream come true as you’re based near the Missouri, Blackfoot, and Clark Fork Rivers as well as many smaller streams and tributaries. Helena offers something for those more inclined to city pleasures, too. The city features a wealth of museums, theatre, live music, food, shopping, and more. Kids of all ages can enjoy the city’s many parks, water parks, skate parks, indoor rock climbing, ice rink, and so much more.

Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person – body, mind, and spirit – by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.

Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services, offering compassionate, client-focused, professional support.

Our Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.

EQUAL OPPORTUNITY EMPLOYER:

Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.