What are the responsibilities and job description for the Residential Assistant position at Center for Hope & Safety?
Description
Center for Hope and Safety is a non-profit organization in Bergen County, NJ dedicated to assisting victims of domestic violence and their children. We seek caring individuals who will participate in shelter operations relating to residents’ daily activities and general operational logistics. We're hiring for 1 Full Time (5 shifts per week) and 1 Part Time (2 shifts per week) positions.
Responsibilities
Center for Hope and Safety is a non-profit organization in Bergen County, NJ dedicated to assisting victims of domestic violence and their children. We seek caring individuals who will participate in shelter operations relating to residents’ daily activities and general operational logistics. We're hiring for 1 Full Time (5 shifts per week) and 1 Part Time (2 shifts per week) positions.
Responsibilities
- Answer the shelter and office telephones. Refer callers to appropriate staff and/or send them to voice mail. Screen hotline calls and/or refer callers to appropriate resources. Track all incoming calls on telephone log.
- Assist in enforcing house rules and chore completion via checklists completion, room checks, fire drills, etc.
- Maintain new client forms & intake files.
- Record appropriate material in the Daily Log, such as house count at the beginning of each shift, progress notes, shift reports/summaries and other forms as needed.
- Prepare weekly chore schedule.
- Provide client transportation as per agency policy.
- Help assign new residents to their rooms and prepare their personal care kits and linens; provide new clients with necessary items, complete the partial intake, and provide an orientation to the SH to new clients.
- Conduct daily, weekly and quarterly house upkeep checks to identify major maintenance and decorative needs. Assist with the maintenance of all equipment and furnishings in the shelter.
- HS Diploma required; advanced degree in Human Services plus one year related work experience preferred
- Prior DV experience a plus
- Driver's license and own car required
- Must maintain confidentiality of all information and all clients of the agency
- Strong organizational, communication and computer (Microsoft and Google Suite) required
- Ability to lift a minimum of 35 pounds necessary
- Ability to go up and down stairs to bring donations, groceries, and inventory down
- Must be legally eligible to work in the United States