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Regional Supervisor/Lead Case Manager - Philadelphia County (3117)

Center For Family Services
Philadelphia, PA Full Time
POSTED ON 5/2/2026
AVAILABLE BEFORE 7/1/2026

*Sign-On Bonus

Take advantage of our new sign-on bonus! Center For Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for a $500 sign-on bonus.

Location: Philadelphia, PA
Status: Full-Time
Salary:
$70,000 -$73,000 per year

Position Summary

The HS PRS Case Management Supervisor is responsible for supervising activities related to Home Studies (HS) and Post Release Services (PRS) of unaccompanied minor child(ren) with their appropriate sponsors, consistent with internal CFS procedures and U.S. Health and Human Services (HHS), Office of Refugee Resettlement (ORR) policy

Duties and Responsibilities

  • The Regional Supervisor is responsible for supervising activities related to Home Studies (HS) and Post Release Services (PRS) of the unaccompanied minor child(ren) with their appropriate sponsors, consistent with internal CFS procedures and the U.S. Health and Human Services (HHS), Office of Refugee Resettlement (ORR) policy.
  • The Regional Supervisor provides an array of comprehensive supervisory services with the goal of effectively addressing the family's barriers and strengthening their preventive skills from a strength-based and solution-focused perspective.
  • The Regional Supervisor/Lead Case Manager is responsible for overseeing the assignment of referrals, training new case managers, and supervising the work of other case managers.
  • Provides leadership for the HS/PRS provider by promoting the safety and well-being of UAC.
  • Comply with CFS and ORR policies and procedures governing the program and ensure that the program is operating at maximum efficiency.
  • Contribute to the organization's overall efforts to enhance permanency options for families by performing tasks in a timely manner; providing updates on a regular basis; observing the agency's work schedule and attendance policies; and following all agency regulations as outlined in the Employee Manual.
  • Meet or exceed program productivity expectations on a regular and sustained basis.
  • Ability to perform duties and services hybrid and remotely from home.
  • Other duties as assigned.

    Requirements:

    • The Regional Supervisor/Lead Case Manager must have an MSW degree or an equivalent degree in behavioral sciences or a social service field. 
      • The Regional Supervisor/Lead Case Manager must also have approximately 3 years of progressive experience in the fields listed above.
    • This requirement may be substituted by a bachelor's degree in one of the aforementioned sciences, plus approximately 5 years of relevant employment experience, that demonstrates supervisory and case management experience.
    • Must have been a licensed driver for at least three years.
    • Must pass initial and ongoing motor vehicle record check evaluations.
    • Must have and maintain a valid Driver's License in the state of his/her residence.
    • Bilingual in Spanish.
    • Position requires up to 50 percent of in state and/or out of state travel with limited notice
    • Outstanding verbal and written communication skills including but not limited to, advanced knowledge of English and Spanish (i.e. meaning and spelling of words, rules of composition, and grammar).

      Benefits:
      At the Center for Family Services our employees are our greatest resource and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*

      • Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday
      • 401k Plan
      • Medical insurance plan options
      • Dental & Vision Insurance
      • Prescription Insurance
      • Life Insurance
      • Flexible Spending Accounts
      • Health & Wellness Activities
      • Ongoing Training & Professional Development Opportunities
      • Opportunity for advancement

      About Employment at Center For Family Services Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit Center For Family Services website at www.centerffs.org.

      Disclaimer Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.

      Salary : $70,000 - $73,000

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