What are the responsibilities and job description for the Health Care Enrollment Navigator (3744) position at Center For Family Services?
*Sign-On Bonus
Take advantage of our new sign-on bonus! Center For Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for a $500 sign-on bonus.
Location: Cherry Hill, NJ (hybrid) (In-Person and Remote)
Job Status: Full Time
Center For Family Services is seeking a responsible and organized individual to fill the Full Time Health Care Enrollment Navigator position for the Navigator Exchange Program. The Navigator Exchange Program provides trained Navigators to assist people in obtaining health coverage throughout New Jersey. The Navigator will assist in promoting the ACA Exchange and NJ FamilyCare to consumers as well as assist with eligibility, plan selection and enrollment in all of the insurance affordability programs.
Duties and Responsibilities:
- Conduct outreach and public education activities to raise awareness about the Marketplace and the full range of health insurance coverage options.
- Maintain expertise in eligibility policy and procedures, enrollment, and program specifications.
- Provide information and services in a fair, accurate, and impartial manner. Such information must acknowledge other health programs.
- Facilitate selection of a Qualified Health Plans.
- Make referrals to any applicable office of health insurance ombudsman, consumer assistance program (CAP), or other state agency(ies) that can help enrollees with a grievance, complaint, or other questions.
- Provide information in a manner that is culturally and linguistically appropriate to the needs of the population being served by the Exchange, including individuals with limited English proficiency, and ensure accessibility and usability of navigator services by individuals with disabilities.
- Meets with Program Director regularly to evaluate outreach and enrollment efforts.
- Performs other related duties as assigned.
Requirements:
- Bachelor's degree in Human Services field and/or
- At least two years' experience working with program population
- Ability to communicate effectively to program population
- Customer service experience and excellent verbal and writing skills
- Ability to pass and maintain annual state Navigator certification
- Bilingual speaker in English and Spanish is preferred
- Knowledge of public health access, ACA, healthcare.gov preferred
- Experience working with underserved populations preferred
- Current driver's license with a driving record of at least three years
- Vehicle with current insurance and registration
Benefits:
At the Center for Family Services our employees are our greatest resource and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*
- Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday
- 401k Plan
- Medical insurance plan options
- Dental & Vision Insurance
- Prescription Insurance
- Life Insurance
- Flexible Spending Accounts
- Health & Wellness Activities
- Ongoing Training & Professional Development Opportunities
- Opportunity for advancement
About Employment at Center For Family Services Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together, our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit the Center For Family Services website at www.centerffs.org.
Disclaimer Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits package.