What are the responsibilities and job description for the Front Desk / Scheduling Coordinator position at Center For Family & Implant Dentistry?
Join Our Team!
Center for Family and Implant Dentistry is looking for a friendly, organized, and motivated Front Desk/Scheduling Coordinator to become the first smile our patients see. We are seeking someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in providing exceptional customer service.
If you're dependable, detail-oriented, and love working with people, we'd love to hear from you!
Benefits
- Starting pay of $18.00/hour
- Performance bonus opportunities
- Free dental care for you, your spouse, and dependent children up to age 18
- Paid holidays after 90 days of employment
- Paid vacation after one year of employment
- 401(k) with employer contribution
- Supportive team environment with opportunities for growth
Responsibilities
- Answer incoming phone calls professionally and efficiently
- Schedule and confirm patient appointments
- Manage provider schedules and daily patient flow
- Welcome and check in patients
- Verify patient information and update records
- Submit dental insurance claims and assist with insurance processing
- Collect payments and review financial arrangements when needed
- Communicate with patients regarding appointments, treatment, and insurance
- Coordinate with clinical staff to ensure an efficient schedule
- Maintain accurate patient records and documentation
- Perform additional front office administrative duties as assigned
QualificationsRequired
- Excellent customer service and communication skills
- Strong computer and typing skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational skills
- Professional appearance and positive attitude
- Reliable, punctual, and a team player
Preferred
- Previous dental front office experience
- Knowledge of dental insurance submissions and verification
- Experience with dental practice management software (Eaglesoft experience is a plus)
We're Looking For Someone Who Is:
- Friendly and welcoming
- Highly organized
- Self-motivated
- Comfortable talking with patients both in person and over the phone
- Able to stay calm under pressure while maintaining exceptional patient care
- Eager to contribute to a positive workplace culture
If you're passionate about providing outstanding patient experiences and are looking for a long-term career with an excellent team, we'd love to meet you. Apply today!
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
Work Location: In person
Salary : $18 - $20