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Utilities Allocations Program Specialist I (Program Specialist I)

Center for Digital Governmtent
Annapolis, MD Full Time
POSTED ON 10/8/2026
AVAILABLE BEFORE 11/5/2026
Position Description

Position Description

This announcement will be needed to fill a full-time, permanent Program Specialist I position in the Bureau of Utility Operations in the Department of Public Works with Anne Arundel County Government.This position provides program assistance for the management of the Allocations program for the Bureau, as well as assists with program management for other areas. The main tasks include financial management, billing, account maintenance and reconciliation, evaluation and recordkeeping of utility and allocation projects as well as other program related responsibilities.

NATURE AND VARIETY OF WORKThis position is responsible for providing accounting and reconciliation support for the Allocations workgroup within the Financial Services division of the Bureau. This employee is responsible for maintaining accurate records, account reconciliations, monthly billing procedures, tracking fees, payments and charges to ensure billings are accurately and timely recorded to comply with County Code and departmental procedures.

Examples Of Duties And Knowledge, Skills And Abilities

(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)Researches, assesses and updates for permit allocation within the county’s permitting system.

Creates, revises allocation fees and equivalent dwelling unit counts within the permitting system.

Creates, monitors, and maintains electronic and paper-based records regarding utility allocations for water and sewer service.

Reviews and calculates utility assessments and charges. Ensures the billing information is accurate and tracked. Notifies the Office of Finance when errors are discovered.

Conducts monthly reviews of permitting, connection, and billing activity for all allocation projects.

Oversees the preparation and approves the allocation reservation request forms used to establish billing of fees; and coordinates the establishment of fees with the Office of Finance.

Evaluates and prepares records required for annual tax sale. Calculates fees that are due, and coordinates information with the Office of Finance.

Provides support for and acts as county liaison with citizens and developers to assist with permitting and allocations inquiries.Creates, generates, evaluates and provides various allocation and assessment reports and graphs to track program activity; process data used to generate invoices for payment by developers; verify data or identify inaccuracies in data; and monitor changing trends and patterns.

Uses and provides various applications, software programs, reports and graphs to retrieve information used to make allocation decisions.Prepares year end adjustment schedules.

Assists Allocations Supervisor with daily managerial responsibilities as needed, and provides supervision in the supervisory absence.Performs related duties as required.

KNOWLEDGE, SKILLS, AND ABILITIESKnowledge of the program areas related to the department/agency to which the position is assigned.General understanding of applicable County, State, and/or Federal regulations and procedures, as required.Knowledge of contract administration and monitoring, as required.Ability to perform analysis of data to determine trends, identify errors, and perform account reconciliations.

Ability to prepare, interpret, and evaluate program proposals and modifications.Ability to communicate effectively, both orally and in writing.Ability to deal tactfully, effectively and equitably with people.Ability to attend meetings or perform work at locations outside the office, if necessary.

Minimum Qualifications

Graduation from an accredited four-year college or university; and one (1) or more years professional level office or program management experience to include responsibility for accounting, finance, procurement, automated payroll, and/or fixed asset controls.

Supplemental Qualifications

Preference will be given to applicants who possess the following:

  • Bachelor's degree with major course work in public or business administration, accounting, finance, or related field
  • One (1) or more years' experience in office, budget, and financial management
  • Experience in water or sewer utility billing, accounting or finance
  • Medical/Health Insurance Plans
    • BlueChoice Advantage EPO
    • BlueChoice Advantage PPO
  • Dental Insurance
    • CIGNA Dental PPO (Buy-Up)
    • CIGNA Dental PPO (CORE)
    • CIGNA Dental HMO (DHMO)
  • Vision Insurance
    • EyeMed
  • Employee Life Insurance
    • Term insurance of up to 2 times salary ($100,000 maximum) for employees at no cost.
    • Ability to purchase Supplemental & Dependent Life Insurance
  • Disability Income Insurance
  • Pension Plan
    • Normal retirement after 30 years of service or Age 60 and 10 years of service or election to enroll in the Employees Retirement Savings Plan.
  • Deferred Compensation Section 457 Plan
  • Direct Deposit
  • Credit Union
  • Holidays
    • Twelve days provided per year, thirteen in general election year
  • Annual Leave
    • Less than 3 years - 13 days
    • 3 to less than 15 years - 20 days
    • 15 years or more - 26 days
  • Disability Leave
    • Accrual at a rate of 15 days a year
  • Personal Leave Day, 5 per calendar year
  • Leave Sharing
  • Employee Assistance Program
    • Free, confidential counseling for employee and family members 4X per year per problem per family member; also counseling on legal and financial issues; assistance in locating childcare and elder care
  • Flexible Spending Accounts
    • Dependent Care Reimbursement
    • Health Care Reimbursement
  • Voluntary Benefits
    • Provides you an opportunity to enroll in any or all of the benefits listed below with the convenience of payroll deduction
    • Universal Life Insurance with Long Term Care Rider
    • United Legal Benefits
01

The supplemental questions are a very important first step in our screening process. Therefore, you are required to accurately and completely respond to each question by providing the information asked in each question. Your responses will be used to initially determine your qualifications and eligibility for this position. DO NOT INDICATE "SEE RESUME" OR CUT AND PASTE YOUR RESUME IN RESPONSE TO THE SUPPLEMENTAL QUESTIONS. This response and a lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. THIS MEANS YOU MAY BE INELIGIBLE FOR FURTHER CONSIDERATION IN THIS RECRUITMENT PROCESS. Please check "yes" to show that you have read and understand this statement.

  • Yes
  • No

02

Please select the highest level of education you have successfully completed:

  • Bachelor's Degree
  • Master's Degree
  • Doctorate Degree
  • None of the above
  • Associate Degree or 60 Credits

03

Please list degree study and/or major course work completed.

04

Do you possess one (1) or more years professional level office or program management experience to include responsibility for accounting, finance, procurement, automated payroll, and/or fixed asset controls?

  • Yes
  • No

05

In the box below, provide a detailed description of your specific experience, education, knowledge, and/or training that supports your response to the previous question. Include applicable employer(s), position(s) held, duties performed, and dates/length of employment. This information MUST be included in the work experience section of your application.

06

Do you possess one (1) or more years' experience in office, budget, and financial management?

  • Yes
  • No

07

In the box below, provide a detailed description of your specific experience, education, knowledge, and/or training that supports your response to the previous question. Include applicable employer(s), position(s) held, duties performed, and dates/length of employment. This information MUST be included in the work experience section of your application.

08

Do you possess experience in water or sewer utility billing, accounting, or finance?

  • Yes
  • No

09

In the box below, provide a detailed description of your specific experience, education, knowledge, and/or training that supports your response to the previous question. Include applicable employer(s), position(s) held, duties performed, and dates/length of employment. This information MUST be included in the work experience section of your application.

10

  • Note: Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States. For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement. Have you attached the appropriate documentation to verify your education?
  • Yes
  • No

11

Did a county employee refer you? If yes, indicate their name, department and badge/id number. If you weren't referred by an Employee indicate N/A.

  • Required Question

Salary : $100,000

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