What are the responsibilities and job description for the Front Desk Administrator position at Center for Chiropractic Rehabilitation & Wellness,...?
Overview
We are seeking a motivated and detail-oriented Front Desk Agent to join our team. This role is crucial in providing exceptional customer service and ensuring smooth operations at the front desk. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a friendly demeanor. As the first point of contact for our clients, you will play a vital role in creating a welcoming environment.
Responsibilities
- Greet and assist visitors and clients in a professional manner
- Manage directing calls and taking messages as necessary
- Perform data entry tasks accurately and efficiently
- Maintain office organization through effective filing and record-keeping
- Handle customer inquiries and provide support to ensure satisfaction
- Utilize practice management/electronic health records software
- Appropriately access and maintain protected health information
- Coordinate referrals for outside services including interacting with legal professions and other medical offices
- Request and obtain patient records from outside providers
- Perform chart audits for compliance
- Assist with calendar management and scheduling appointments for two physicians
- Conduct proofreading of documents to ensure accuracy before distribution
- Collaborate with team members to streamline office operations
- Utilize Microsoft Office and Google Workspace for various administrative tasks
- Direct assistant to practice owners
Qualifications
- Previous experience in a front desk or receptionist role is preferred
- Strong customer service skills with a focus on client satisfaction
- Proficiency in computer skills, including Microsoft Office Suite and Google Workspace
- Familiarity office management practices
- Excellent organizational skills with the ability to manage multiple tasks simultaneously
- Bilingual abilities are a plus, enhancing communication with diverse clientele
- Experience in clerical duties, including data entry, filing, and typing
- Strong time management skills to prioritize tasks effectively
- Background in chiropractic or medical reception is advantageous but not required
- Personal assistant experience is beneficial for managing various administrative responsibilities
Join our team as a Front Desk Administrator where you will contribute to creating an exceptional experience for our clients while developing your professional skills in a supportive environment.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 36 – 40 per week
Ability to Commute:
- Cincinnati, OH 45237 (Required)
Work Location: In person
Salary : $17
