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Director of ACES

Center for Alternative
York, NY Full Time
POSTED ON 12/5/2025 CLOSED ON 12/29/2025

What are the responsibilities and job description for the Director of ACES position at Center for Alternative?


Job Title: Director of ACES 

 

Job Summary:  

The Education, Career and Enrichment department at CASES specializes in serving youth and young adults impacted by the criminal legal system and those impacted by violence. The ECE department is in search of a director who will support teams doing direct community work throughout Manhattan and the Bronx for young people impacted by violence and the criminal legal system. 

This role will have the administrative responsibility to ensure the program model is implemented to fidelity, supervisors have adequate support to lead their teams and that our participants receive the care they deserve. This position requires a hands-on approach and frequent community visits to both support staff and community partners. Candidates will be invited to a first-round interview with management and a second-round interview in the field with team members

Salary: The salary for the Director of ACES role is $95,000 - $100,000 per year.  

Shift Hours: The Director of ACES position is full-time, Monday through Friday from 9:00 am to 5:00 pm. 

Location Address: 4 West 125th Street, New York, N.Y., 10027 

Workplace Flexibility: Flexible 

What you will be doing:  

  • Serve as leading champion and ambassador for advancing the program’s mission and values with internal and external stakeholders 
  • Develop supervisors to successfully manage teams and reach full management and team leadership capacity 
  • Lead staff using a performance management and professional development process that encourages employee contributions and includes goal setting, feedback, and professional development 
  • Ensure the program aligns with youth development practices, trauma-informed care, and ReWire CBT model 
  • Support teams in problem-solving for complex cases 
  • Identify, build, and maintain strong collaborative relationships with program partners, including leadership within local communities, clergy, NYPD, probation and court stakeholders
  • Plan and implement continuous quality improvement processes that utilize effective performance management and metrics and utilize program data to inform planning 
  • Prepare reports and work closely with the Data Analyst to assess program impact and support evaluation of performance quantitatively and qualitatively 
  • Ensure contractual obligations and intentions are being met
  • Manage program budget to ensure resources are used effectively
  • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor

 

What we are looking for:  

  • 7 years' experience working with youth and/or young adults impacted by the criminal legal system 
  • 3 years of experience of supervisory and program/contract management 
  • Deep passion for working with youth and families impacted by the criminal legal system 
  • Experience implementing programs/services 
  • Ability to create tools and systems that support team and program success 
  • Demonstrated knowledge of youth development, trauma-informed practices, and behavioral interventions
  • Willingness to imagine the work differently
  • Strong communication skills including a strong command of discussing outcomes with a variety of stakeholders and strong presentation skills 
  • A commitment to the team to support them through difficult moments and celebrate the beautiful moments!

Employee Benefits: 

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: 

  • Medical
  • Dental
  • Vision
  • Vacation and Paid Time Off – starting at 25 days
  • 12 Paid Holidays per year.
  • Retirement 403(b) Competitive matching up to 6%.
  • Employee Referral Program

 

Our Values

At CASES, we like to move with PURPOSE, which reflects our values:

PEOPLE| Hold people’s stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY| Seek to understand others

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.   

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.  


Monday - Friday from 9am to 5pm ET
35 hours per week excluding breaks

Salary : $95,000 - $100,000

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