Program Support Specialist

Center For A Non Violent Community

Job Description

Program Support Specialist

S:\Personnel\Job Descriptions\Program Support Specialist 9.25.2025.doc

Full Time: 32 hours per week

Starting Hourly Wage: $31.49

Current Benefits: Personal Time Off and Holidays are paid upon hire. Health Benefits, Simple IRA are paid on the first of the month after sixty days of employment.

All employment is dependent upon grant funding and can be terminated dependent upon funding, county, state, and federal budgets.

Example of Duties

Office Coordination

Support Operations Coordinator with the daily operation of the office.

Open and distribute all mail appropriately.

Provide clerical support to all CNVC programs.

Maintain communication with staff regarding agency changes, procedures, etc.

Review and update Office Procedures Manual as needed.

Coordinate thank you letters to donors, for all in-kind receipts.

Assist Operations Coordinator in ordering office supplies and maintain inventory.

Coordinates office cleaning, maintenance, and organization.

Leads agency event planning.

Direct Services

Provides back up to crisis intervention, crisis calls, direct services and client referrals.

Provides back up to prepare Temporary Restraining Orders, Orders After Hearing, and other related court documents.

Maintain relationship with Answering Service including problem solving, calendar changes, office closure, etc.

Human Resource Support

Assist all staff in the documentation of staff training and development.

Prepares and implements job announcements and advertising to obtain qualified candidates. Assists EMTs and /or coordinators with setting up interviews and writing response letter; may participate in interviews.

Assists Leadership in the standardization of job descriptions.

Assists Leadership with new hire orientation to ensure new employee packet is explained and required paperwork is completed.

Assist the Account with benefit and insurance plans.

Assist Agency with conference/training including scholarship awards, registrations, and travel.

Maintain CNVC computer/equipment, storage and database.

Personnel claims, example: work comp, medical, etc.

Payroll

Production of payroll checks in Paychex.

Import payroll from Paychex into QuickBooks.

Timely payment of payroll liabilities (workers compensation, medical, life, dental, IRA, etc.) by due date.

Accounts Payable

Collection and maintenance of vendor W-9’s

Vendor setups and maintenance in QuickBooks

Entry in Certify of bills, credit card transactions and import into QuickBooks and record on internal servers

Production of vendor checks and e payments weekly.

Submission of report and checks to be cut to Accountant for approval.

Submission of checks to Co-Directors for signatures

Mailing of vendor checks

Maintenance of vendor paid files

Petty cash reimbursements and reconciliations

Credit card reconciliations

Assist Fiscal department with audit/review and grant paperwork as requested

Provide back-up support/coverage for fiscal and administration as needed

Sunshine House

Allocate expenses based on procedure to each unit for each type of utility

Provide a copy of the utilities bills to tenants

Record all payments by tenant of rent and utilities onto the Housing Program Chart

Balance Summary Sheet of unpaid bills for each tenant to QuickBooks balances

General Duties

Conduct accurate data collection, documentation, and reporting.

Participate in staff meetings, committees, trainings, education, conferences.

Participate in Guardian Council meetings as requested.

Participate in fundraising activities as requested.

Participate in Crisis Intervention Training as requested.

Commitment to contributing to the operation and growth of the agency by taking on administrative/operational tasks and providing leadership as appropriate.

Work collaboratively with staff, Guardian Council, volunteers, and community.

General Qualifications

A minimum of two years experience in bookkeeping.

Advanced skills in accounting software (QuickBooks or similar)and Microsoft office software programs.

Commitment to creating and maintaining a work environment that reflects the agency’s mission, values and philosophy.

Commitment to the agency’s efforts to be inclusive and make the services accessible and welcoming to all people.

Commitment to one’s own personal growth as key to working responsibly and effectively with others.

Appreciation of the agency’s philosophical understanding regarding non-violence, oppression, and empowerment within a Feminist context

Requirements

Reliable transportation, a valid California Driver’s License, Proof of Auto Insurance, and a current DMV printout, if requested.

At the expense of CNVC, employee must be able to pass background check, TB test and other required immunizations, if working directly with children or clients.

Complete required CNVC approved communication and/or personal growth trainings

Work in a collaborative fashion with a diverse population, staff, volunteers, Guardian Council, clients, community members, and organizations.

Willingness to follow the Center For A Non Violent Community’s “Policy and Procedures Manual”

Equal Opportunity Employer

I accept the qualifications, responsibilities and requirements of this job. I understand that CNVC is an At-Will Employer.

Job Type: Full-time

Pay: From $31.49 per hour

Expected hours: 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $31