What are the responsibilities and job description for the Office Coordinator position at Center at 353?
Overview
Local nonprofit outpatient mental health organization in Princeton, NJ, is seeking a friendly, organized, and dependable Office Coordinator to support daily office operations. As the first point of contact for clients, clinicians, and visitors, the Office Coordinator plays an essential role in creating a welcoming and supportive environment.
The ideal candidate is personable, detail-oriented, flexible, and comfortable managing multiple priorities in a busy office setting. This position requires strong communication skills, sound judgment, a sense of humor, and a commitment to professionalism, discretion, and client confidentiality.
Duties and Responsibilities
Front Desk & Administrative Support
- Greet clients, manage check-ins, and collect payments.
- Answer phone calls and direct inquiries appropriately.
- Process payments, issue receipts, and maintain accurate client accounts.
- Prepare patient statements and follow up on outstanding balances.
- Coordinate communication between clients, clinicians, and administrative staff.
- Process Release of Information requests and maintain confidential records.
- Monitor clinician schedules and coordinate daily room assignments.
- Review documentation reports and prepare monthly billing and aging reports.
- Provide scheduling, documentation, and administrative support for ministry evaluations.
- Assist with general office operations and administrative tasks as needed.
Building & Office Operations
- Coordinate building maintenance requests.
- Monitor and replenish office, kitchen, and treatment room supplies.
- Maintain an organized, welcoming reception area.
- Secure the front desk and building at closing.
Requirements
- Strong organizational and multitasking skills with excellent attention to detail.
- Excellent interpersonal, written, and verbal communication skills.
- Professional, compassionate, and welcoming demeanor.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Proficiency with Microsoft Office and general office technology.
- Ability to work independently, prioritize tasks, and adapt to changing needs.
- Strong problem-solving skills and a collaborative, team-oriented approach.
- Prior experience in an administrative, customer service, or office support role.
Preferred Qualifications
- Experience in a healthcare, behavioral health, or nonprofit setting.
- Familiarity with electronic health records (EHR) or practice management software.
- Experience with medical billing, insurance payments, or patient accounts.
- Knowledge of HIPAA and healthcare confidentiality practices.
- Experience with Valant or similar client management systems.
Pay: From $42,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person