IT Program Manager II

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Provides overarching leadership and guidance on related large programs and projects (both waterfall and agile) with a view to improve the project performance and consistency of delivery. Sources project managers and scrum masters and provides oversight and remediation to troubled projects. Delivers, measures, and manages project performance in addition to providing input and collaboration on interdependencies within the projects and other programs.

• Plans, controls, and manages the delivery of multiple large, complex enterprise IT programs to meet the agreed business needs, acquiring and utilizing the necessary resources
• Plan, manage, and implement programs from initiation to final operational stage including lessons learnt
• Evaluate, align, and integrate technical and business requirements and project plans to establish the program framework
• Manages multiple project scopes and successful execution within technical, schedule, cost, and quality commitments
• Provides direction to the project teams in areas of customer concerns, potential changes in scope, and risk assessment
• Coordinates program management reviews, preparing and publishing program management metrics and reports; maintain metrics for projects' quality, technical performance, and delivery
• Coordinates all risks and requirements of the projects by planning, controlling, and integrating all projects and measuring all elements to ensure the requirements and goals are successfully achieved
• Provide insight and recommendations during project execution and implementation to remediate issues
• Review and assess vendor statements of work and estimates
• Determines, monitors, reviews, and reports on all program attributes including program costs, operational budgets, staffing requirements, resources, quality, and risks
• Provides periodic project updates (Program Status Report) of current situation relating to milestones and problem/high risk areas (e.g., technical, cost, and schedule); provide updates to the IT leadership team and the business units
• Shares knowledge and develops team capabilities to strengthen understanding of IT and enterprise industry and business issues and best practices
• Identifies areas for improvement, share lessons learnt across the firms’ IT project teams, and encourage others to do the same
• Communicates regularly with functional and IT leaders to ensure enterprise alignment and support
• Establishes client relationships
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: Requires a Bachelor's degree and 4 – 6 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

One or more of the following skills are desired.

• Experience with Microsoft Office
• Experience with Project Management
• Experience with Risk Management
• Experience with developing, monitoring and managing project budgets and schedules
• Knowledge of Agile Software Development; Scrum (Software Development); Software Development Life Cycle
• Knowledge / proficiency in Service Now, Jira Align, and Smartsheets

Soft Skills:

• Seeks to acquire knowledge in area of specialty
• Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Ability to work independently
• Demonstrated analytical skills
• Demonstrated project management skills
• Demonstrates a high level of accuracy, even under pressure
• Demonstrates excellent judgment and decision making skills
• Ability to communicate and make recommendations to upper management
• Ability to drive multiple projects to successful completion

License/Certification:

• Certified Project Management Professional (PMP)-PMI preferred

Pay Range: $102,900.00 - $190,500.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act