Patient Recruitment Specialist (Clinical Research)

About Us:

CenExel is a leading nationwide clinical research site and patient network serving the life sciences industry. Leading in CNS and early phase studies, our 18 science-led Centers of Excellence deliver the right patients, at the right time, in the right place. Recently acquired by BayPine Capital Partners, our research sites provide unparalleled medical and scientific support in the design and execution of clinical trials. Our world-class PIs, advanced patient engagement strategies, premium data analytics, and integrated operations optimize every step of the clinical trial process.

Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.

Job Summary:

Under moderate supervision, the Recruitment Specialist I is responsible for recruiting patients over the phone as well as assisting with recruitment programs to increase referrals of participants for the various clinical research trials. 

Essential Responsibilities and Duties:

• Maintains a professional relationship with potential study participants.
• Performs the initial telephone screening of patients.
• Manages a large volume of incoming and outgoing calls in a timely manner.
• Schedules screening appointments in Clinical Conductor.
• Makes reminder phone calls as needed.
• Supports and ensures strictest adherence to best practices, FDA Code of Federal Regulations, ICH (International Conference on Harmonization), GCP (Good Clinical Practices), CenExel standard operating procedures, site working Practices, protocol, and company guidelines and policies.
• Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.

Education/Experience/Skills:

• Minimum high school diploma.
• Must be able to effectively communicate verbally and in writing.
• Must be able to perform detail-oriented work and follow up on assignments.
• Must reflect the professional image of the company, upholding the company vision in actions, demeanor, and appearance.

Working Conditions

1. Indoor, Office environment.
2. Essential physical requirements include sitting, typing, standing, and walking.
3. Lightly active position, occasional lifting of up to 20 pounds.
4. Reporting to work, as scheduled, is essential.
5. On-site work arrangement.

CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.