What are the responsibilities and job description for the Customer Service Representative - FT position at Cenex Convenience Store - a part of Medford Cooperative?
Our Cenex Customer Service Representatives are responsible for providing excellent customer service, cashiering, stocking, general cleaning, etc.
Principal Duties
- Greet all customers as they enter the location with a friendly attitude
- Serve our customers in a friendly, efficient manner.
- Actively engages in cross-selling other products to customers to satisfy the customers’ needs and obtain our internal goals.
- Operate a cash register/credit card terminal and accurately count/handle money transactions.
- Assists customers with questions, locating various products, resolving complaints, or providing information
- Perform duties related to opening and closing the store for business and prepare routine daily shift reports, securing all cash and operating the security system.
- Process patronage points and explain the program to customers.
- Perform stocking duties within the station.
- Perform indoor/outdoor housekeeping and maintenance duties to include, but not limited to shoveling snow, sweeping/mopping, emptying trash and general cleaning of restrooms/shower and lounge areas (where applicable).
- Reports to work at the assigned/scheduled time.
- Perform other duties as assigned by management.
Work Conditions
- Schedule will include every other weekend and some holidays
- Position requires this candidate to work 40 hour per week in this full-time position.
- Smoke-free environment that will be primarily indoor work but at times may be exposed to heat/cool outdoor temperatures as well as when entering coolers.
- Fast-paced environment requiring standing up to 9 hours per day.
EQUAL OPPORTUNITY EMPLOYER
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $14 - $15