What are the responsibilities and job description for the Front Office Coordinator position at Cen-Sor Fire and Security Systems?
Company Description Cen-Sor Fire and Security Systems provides fire protection and security solutions to help safeguard businesses, facilities, and communities. The company focuses on reliable systems, responsive service, and long-term client relationships. Team members collaborate to support installation, monitoring, and maintenance of critical safety systems. Cen-Sor values professionalism, accountability, and clear communication in every customer interaction.
Role Description This is a full-time, on-site Front Office Coordinator role based in Cambridge City, IN. The Front Office Coordinator serves as the first point of contact for visitors and callers, greeting guests, answering phones, and directing inquiries to the appropriate team members. Daily responsibilities include managing appointment scheduling, maintaining the front desk area, handling incoming and outgoing mail, and organizing basic office supplies and records. The role also involves supporting office administration tasks such as data entry, filing, preparing simple documents, and assisting with customer account information. The Front Office Coordinator works closely with internal teams to ensure a professional, organized, and welcoming front office environment.
Qualifications
- Strong customer-facing skills, including Customer Service and Receptionist Duties, with a professional and welcoming demeanor.
- Proficient Phone Etiquette and comfort handling multi-line phone systems and routing calls efficiently.
- Experience with Appointment Scheduling and calendar management for staff and service visits.
- Office Administration capabilities, including basic data entry, filing, document preparation, and front desk organization.
- Effective written and verbal communication skills, with attention to detail and accuracy.
- Ability to prioritize tasks, manage time independently, and handle interruptions in a busy office setting.
- Comfort using standard office software (e.g., email, word processing, spreadsheets); experience with CRM or scheduling tools is a plus.
- High school diploma or equivalent required; prior front desk, administrative, or customer service experience in an office environment preferred.
- Reliability, punctuality, and a commitment to maintaining confidentiality of customer and company information.