What are the responsibilities and job description for the Guest Services Attendant - Pools position at CELTS Aquatics Group?
We are looking for people that have a passion to serve others! Working at our pool means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude set the tone for our guests to enjoy what the day brings to them. If you enjoy engaging with others and have a winning personality and a high sense of responsibility the role of Guest Services Attendant - Pools is perfect for you!
As a Guest Services Attendant - Pools you would be responsible for ensuring a safe and clean environment at the pool while promoting a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
- Report accidents, injuries, and unsafe work conditions to manager;
- complete safety training and certifications.
- Follow company policies and procedures;
- ensure uniform and personal appearance is clean and professional;
- maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards;
- anticipate and address guests' service needs;
- assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Enter and locate work-related information using computers and/or point of sale systems.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested.
What are we looking for?
Since being founded in 2008, CELTS has been a leader in the aquatic industry. Today, CELTS remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values.
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Pay and Hours:
Earn up to $16.78 per hour depending upon experience; 18-24 Hours Per Week, available to work Days & Evenings, Weekend and Holidays work required.
What will it be like to work for CELTS?
CELTS is a leader in the aquatic industry providing everything needed to sustainably operate community swimming pools and aquatic facilities. CELTS has offered communities, clubs, members, and guests the finest services, equipment, programming, and value. CELTS is dedicated to continuing its tradition of providing exceptional service across its global brands. Our vision “By increasing access to safe swimming environments, we will spark a global movement that gives every person the chance to learn how to swim ” unites us as a team to create remarkable aquatic experiences around the world every day. And, our amazing Team Members are at the heart of it all.
To see a list of all available jobs or find out more about employment at CELTS Aquatics Group visit our career site at SCSJOBS.INFO.
Earn up to $16.78 per hour depending upon experience; 18-24 Hours Per Week, available to work Days & Evenings, Weekend and Holidays work required.
What will it be like to work for CELTS?
CELTS is a leader in the aquatic industry providing everything needed to sustainably operate community swimming pools and aquatic facilities. CELTS has offered communities, clubs, members, and guests the finest services, equipment, programming, and value. CELTS is dedicated to continuing its tradition of providing exceptional service across its global brands. Our vision “By increasing access to safe swimming environments, we will spark a global movement that gives every person the chance to learn how to swim ” unites us as a team to create remarkable aquatic experiences around the world every day. And, our amazing Team Members are at the heart of it all.
To see a list of all available jobs or find out more about employment at CELTS Aquatics Group visit our career site at SCSJOBS.INFO.
CELTS Aquatics Group, and it affiliates, are Equal Opportunity Employer
ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
Salary : $17