What are the responsibilities and job description for the Self Storage Manager position at Celtic Storage in Junction City?
Celtic Storage in Junction City
" Protection that never sleeps > Service that's always there! "
- We are an elevated storage facility with three locations in Keizer, Turner and Junction City
- We are dedicated to our employees who chose to dedicate their working time to Celtic Storage!
- This is not your average self storage facility. We firmly believe in our motto mentioned above and we work hard to ensure that we deliver that everyday!
ONLY APPLY IF YOU ARE AVAILABLE FOR THIS SCHEDULE:
(1) full-time Manager position
Tuesday - Saturday schedule
9 am to 530 pm w/30 minute lunch
Description:
The storage manager manages and maintains the daily operations of a self-storage facility . The position requires the skills of sales and customer service on a daily basis!
Responsibilities:
- Greet new and existing customers with enthusiasm and professionalism
- Assist customers in finding a storage space that will fit their needs
- Explain and show customers the many great amenities and benefits within the facility property
- Rent storage units to customers using SiteLink on the computer
- Explain the rental lease to customers in a knowledgeable and accurate manner
- Be able to answer any questions regarding the rental lease or company policies/procedures
- Maintain appropriate and professional phone etiquette with customers
- Answer phone calls while multitasking with computer and other duties
- Be able to process customer payments, move-ins, move outs and transfers using SiteLink on the computer
- Maintain and send weekly/monthly reports to the home office using Microsoft Word, Excel and Internet
- Make collection calls and send letters for delinquent accounts to maintain facility goals for delinquencies
- Host and carry out storage auctions on an as needed basis
- Maintain property appearance by using facility checklists.
- Cleaning and sweeping units, picking up trash, cleaning doors, weed facility grounds and maintaining overall curb appeal
- Office cleaning and organizing
- Be able to use and be comfortable cutting pad & cylinder locks with bolt cutters or grinder
- Handle customer inquiries or problems in a courteous, professional, and timely manner
- Count cash and handle money
- Perform weekly facility audits on units, and maintain overlocks, lock checks consistently
- Perform company policies in opening/closing the office each day
- Manage time well in busy and slow settings
- Post Ads every other day with creativity
- Price Quote competitors each month
- Bring a “can-do” attitude and contagious enthusiasm every day
- Inventory all Merchandise on a weekly basis
- Continue Education and Train as needed
- Make bank deposits
Requirements:
- Strong written and verbal communication skills
- Valid driver’s license
- High school diploma or GED
- Proficient with computer and mobile technologies
- Be able to perform basic math such as addition, subtraction, multiplication, division
- Be able to deal with conflict and handle in a professional and calm manner
- Be able to lift a minimum of 30 pounds
- Be able to stand and walk to show units to customers
- Be able to bend over easily in order to open unit doors, weed facility grounds, sweep, etc…
- Showing every schedule work day & on time
Benefits:
*after 90 day probationary period
Paid Holidays (if they fall on your workday)
Paid Time Off
Employee paid Health Insurance
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Application Question(s):
- If you regularly have shown up or currently show up for your job - please feel free to apply!
Experience:
- Customer service: 5 years (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Junction City, OR 97448 (Required)
Work Location: In person
Salary : $18 - $20