What are the responsibilities and job description for the Retail Sales Representative (Gallup, NM) position at CellularOne?
Who We Are
For 30 years, SBi has served the communications needs of underserved rural communities and tribal lands in the southwest. Our cellular division, Cellular One, is a leading regional provider of mobile technology and wireless communications service operating a network of more than 240 cell sites covering 60,000 square miles.
Your Mission
Key responsibilities:
- Meet/exceed monthly sales and net subscriber targets
- Greet customers, uncover needs, present solutions, close, and follow up
- Resolve questions and complaints to boost satisfaction and retention
- Complete walk-out working for handsets/SIMs and process contracts accurately
- Maintain product knowledge across devices, accessories, plans, and services
- Support store standards (merchandise checks, cleanliness), inventory, and cash balancing
Required skills:
- Strong sales and customer service skills; confident issue handling
- Time management, sound decision-making, clear written/verbal communication
- Basic MS Office and MS Outlook
Ready to bring the thrill of the sale to Cellular One? Apply today.
Rewards That Matter
Medical, Dental, and Vision coverage; 401(k) plus company match; Life Insurance; Health Savings Account; Paid Time Off; Paid ShortLong Term Disability; Equipment Stipend; Snack/Drink Room; Employee Discounts; Fitness/Wellness Reimbursement; Employee phone lines and handset coupons.
On the Sales Floor
Your day moves at full speed: you open to a fresh wave of customers, shift gears between quick questions and deeper conversations, and keep momentum through Monday–Saturday hours and some holidays. You’ll stay sharp by checking displays and making sure merchandise looks current, clean, and ready to sell. Between customer visits, you’ll keep your knowledge tight on Commercial Sales offerings so you can confidently match people to what fits. Some evenings and weekends may bring special community events, plus minimal business travel—perfect for someone who likes variety and showing up where it counts. Throughout it all, you’ll help maintain a positive, supportive in-store vibe that customers can feel.