What are the responsibilities and job description for the Call Center Representative position at Cellular Sales Verizon Authorized Retailer?
Cellular Sales
Call Center Representative (Outbound)
Are you a highly motivated and results-driven individual with a knack for connecting with people? Do you thrive in a fast-paced environment where your efforts directly impact sales success? We're looking for a Call Center Representative to join our Cellular Sales team and drive engagement with potential business clients within the Indiana market!
In this vital role, you'll be on the front lines of our sales efforts, responsible for generating qualified leads and setting appointments through high-volume phone and SMS outreach. If you're a self-starter who's comfortable with technology and dedicated to achieving daily targets, we want to hear from you!
What You'll Do:
- Be a Lead Generation Powerhouse: Make a minimum of 95 outbound calls and send 119 SMS messages daily to potential business clients.
- Master Communication Tools: Utilize platforms like Statflo and our customer account systems to manage your outreach and track interactions.
- Drive Sales Opportunities: Schedule appointments that lead to in-store sales, directly contributing to our growth.
- Maintain Impeccable Records: Keep accurate and organized records of all your communications in our CRM systems.
- Collaborate and Grow: Participate in team training, meetings, and coaching sessions to continuously hone your skills.
- Ensure Compliance: Adhere to all company policies regarding outreach, customer privacy, and lead engagement.
- Achieve Excellence: Meet daily activity standards, including a minimum of 2 hours and 30 minutes of outbound talk time or 950 SMS messages.
What We Offer:
- Competitive Compensation: Earn a base pay up to $15/hour.
- Unlimited Commission Potential: Enjoy a 50/50 split on all in-store sales generated from your scheduled appointments. Plus, get a 50/50 split on any additional purchases made by the same customer within 7 days of the initial sale!
- Consistent Schedule: Work a standard shift from 9:00 AM – 5:00 PM, Monday to Friday.
- Balanced Workday: Benefit from a 45-minute lunch break and up to 2 hours and 30 minutes of daily administrative/non-phone time for account lookups and breaks.
Who You Are:
- An excellent communicator with a professional and engaging phone presence.
- Results-oriented and motivated to exceed daily activity goals.
- Tech-savvy and comfortable using various communication and CRM platforms.
- Highly organized with a strong attention to detail.
- Committed to compliance and ethical lead handling.
- Someone who thrives in a target-driven, fast-paced environment.
If you're ready to make a significant impact and grow your career with a dynamic team, Apply Today!
