Reporting Services Lab Coordinator (Full-Time)

Celligent Diagnostics is looking for a full-time Reporting Services Coordinator. This individual will be responsible for ensuring pathology results are reported to the client with accuracy and efficiency, as well managing send-off specimens for consultation, multi-disciplinary conference reviews, and additional lab testing.

In addition, Reporting Services is responsible for providing Diligent Billing with the necessary information for patient billing and/or insurance filing to occur. 

Responsibilities:

Front Desk Duties:

• Answering phone and handling of calls accordingly
• Communicate effectively with pathologist, clients and staff
• Handling of problem cases with clients and resolving in the LIS
• Handling of add-on test requests

Accessioning Duties:

• Receiving and accessioning smear review materials, consultations and send-off specimens
• Data entry of patient demographics, insurance information and tests ordered
• Scanning documents into the LIS
• QA review of specimens accessioned and supporting documents received from clients

Reporting Duties:

• Monitoring work in progress to ensure pathology reports are completed in a timely manner
• Monitoring report delivery logs to ensure faxes and EMR reports are successfully submitted to the client
• QA review of consultations, conference reviews, retrospective reviews, frozen sections and rush cases

Release of Patient Materials Duties:

• Handling of requests for release of patient materials to include reports, slides and/or blocks to include conference reviews, tumor registry, continuing patient care materials
• Ensuring HIPAA guidelines are followed with the release of patient materials
• Monitoring send-off work in progress lists to ensure reference lab test results are completed in a timely manner
• Monitoring send-off pending log to ensure Celligent materials (slides and/or blocks) have been returned to file

• High school diploma or equivalent
• Data Entry experience
• Ability to read, write and speak clearly in English
• Ability to understand and use anatomic pathology and medical terminology

Physical Requirements

• Must have full range of motion
• Minimum lifting requirements - 25 pounds
• Good level of finger dexterity and stability required to operate computers, key boards, etc used for reporting functions
• Good level of eye hand coordination to do clerical work
• Good level of range and clarity of vision to apply labels and read small print
• Must be able to stand and/or sit for up to 8 hours