What are the responsibilities and job description for the Salesforce Business Applications Analyst position at Cellebrite?
About Cellebrite:
Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions-available via cloud, on-premises and hybrid deployments-to close faster and safeguard communities. To learn more, visit us at www.cellebrite.com, https://investors.cellebrite.com/investors and find us on social media @Cellebrite.
What is your mission?
As a Business Applications Analyst – Salesforce, you will be a key member of the Global Business Applications group, shaping the systems that support Cellebrite’s Go To Market (GTM) organisations globally.
This role combines hands‑on Salesforce expertise with strong business acumen. You will lead end‑to‑end Salesforce initiatives, from requirements discovery and solution design through deployment, adoption, and post‑launch support, within a modern and complex Salesforce ecosystem including Agentforce and Salesforce CPQ.
Working closely with cross‑functional stakeholders across Sales, Marketing, and GTM, you will design, configure, and integrate scalable solutions that streamline workflows for both internal users and customer‑facing experiences.
Responsibilities
Requirements
Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions-available via cloud, on-premises and hybrid deployments-to close faster and safeguard communities. To learn more, visit us at www.cellebrite.com, https://investors.cellebrite.com/investors and find us on social media @Cellebrite.
What is your mission?
As a Business Applications Analyst – Salesforce, you will be a key member of the Global Business Applications group, shaping the systems that support Cellebrite’s Go To Market (GTM) organisations globally.
This role combines hands‑on Salesforce expertise with strong business acumen. You will lead end‑to‑end Salesforce initiatives, from requirements discovery and solution design through deployment, adoption, and post‑launch support, within a modern and complex Salesforce ecosystem including Agentforce and Salesforce CPQ.
Working closely with cross‑functional stakeholders across Sales, Marketing, and GTM, you will design, configure, and integrate scalable solutions that streamline workflows for both internal users and customer‑facing experiences.
Responsibilities
- Lead end‑to‑end Salesforce GTM solutions, translating complex business requirements into functional, scalable designs
- Configure and optimise Salesforce features, workflows, reports, and automation, leveraging tools such as Agentforce and Salesforce Flow
- Own the full project lifecycle, including scoping, stakeholder alignment, execution, testing, deployment, and post‑launch support
- Provide troubleshooting and problem resolution within defined SLAs for CRM applications across local and global teams
- Evaluate, recommend, and integrate third‑party tools with Salesforce, ensuring data integrity and operational efficiency
- Act as a liaison between business stakeholders and technical teams to ensure solutions support organisational objectives
Requirements
- Proven experience designing and building Salesforce‑based solutions, particularly within Sales Cloud
- Strong understanding of Salesforce architecture, configuration, and best practices
- Hands‑on experience administering Salesforce, including workflows, automation, reporting, and integrations
- Ability to analyse business processes and translate requirements into robust technical solutions
- Strong analytical, problem‑solving, and troubleshooting skills
- Excellent collaboration and communication skills in cross‑functional environments
- Experience producing clear business and technical documentation, including designs, test plans, and requirement specifications
- Customer‑focused mindset with the ability to understand and address business needs
- 3 years of hands‑on experience as a Salesforce Administrator or Salesforce Consultant
- Bachelor’s degree in information systems, Industrial Engineering, or a related field
- Experience supporting enterprise‑scale Salesforce implementations or GTM teams
- Good technical aptitude with the ability to learn new tools and technologies quickly
- Experience working with Salesforce and related Salesforce tools (for example CPQ, Agentforce, integrations) in a business‑critical environment
- Proven ownership of complex Salesforce initiatives, combining hands‑on system work with end‑to‑end delivery responsibility
- Experience supporting global organisations, working across geographies and time zones in a fast‑changing environment