Communications Writer/Editor

Location: Onsite in Chicago, 40 hours a week

Type: 6 month contract with potential for extension

Compensation Range: $33 - 37 per hour

Our financial client's Client Payments team is seeking a contractor to help drive internal communications across multiple workstreams. The role will partially support the Payments Readiness Communications (PRC) team, disseminating critical, time-sensitive readiness information on planned product-centric changes that have involuntary impact on Payments clients or colleagues. Additionally, the contractor will support the Payments Editorial team (sourcing, writing and publishing intranet articles, as well as assisting with a Payments-wide newsletter). Finally, the role will flex to support the broader Payments Communications team, adding value, where needed, to meet emergent priorities.

Responsibilities:

Payments Readiness Communications

• Build and distribute the Payments Readiness Weekly (PRW) digest, reaching ~13,000 employees.
• Review and edit editorial content to support readiness awareness and adoption.
• Work closely with global Solutions Enablement & Readiness leads, the Central Migration Office and other stakeholders to drive change awareness and adoption by managing the editorial lifecycle for critical and awareness-only news, ensuring clarity, accuracy and adherence to firm standards.
• Use Adobe Workfront workflows for intake triage, prioritization, editing, approvals and publication to maintain and adhere to requirements within the overarching projects driving PRC news.
  
  
  

Payments Editorial

• Source, draft edit and publish intranet articles and other editorial content, coordinating with stakeholders to ensure accuracy and timely approvals.
• Assist with the Payments-wide newsletter reaching ~30,000 employees, including content planning, compilation, editing, QC and publication support.
  
  
  

Team contribution

• Support business- and Payments-wide communications efforts (e.g., executive communications, meeting materials, etc.), ensuring clear, consistent messaging aligned to broader Payments and firmwide strategic initiatives.
  
  
  

Qualifications:

• 6 years of corporate and internal communications experience in fast-paced, regulated environments, including hands-on writing, editing and project management.
• Proficiency with Adobe Workfront (or comparable workflow tools) and enterprise broadcast email platforms to distribute large-scale communications.
• Strong understanding of Associated Press (AP) style guidelines .
• Proficiency with Microsoft suite (e.g., Word, PowerPoint, Excel, SharePoint, Teams, etc.)
• Experience partnering with senior leaders product owners, and cross-functional teams to align messaging, approvals and timelines.
• Familiarity with financial services and the payments ecosystem, including change communications for product, platform and process updates.
• Experience in technology communications and change management, with demonstrated ability to drive employee awareness and adoption.
• Experience supporting high-volume editorial operations (newsletters/digests) and intranet publishing in a large enterprise environment.
• Effective time management skills and the ability to consistently deliver in a fast-paced cross-functional environment.
• Action-oriented, highly responsive, with ability to pivot as business and strategy needs evolve.
• Excellent organizational skills, meticulous attention to detail with the ability to multi-task and prioritize competing demands.
  
  
  

JOBID: JN -052026-133737

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.