What are the responsibilities and job description for the Front Desk Receptionist – Full Time position at Celebration Obstetrics And Gynecology?
Join Our Team as a Full-Time Front Desk Receptionist!
About Us : Celebration Health & Wellness is a high-volume private practice specializing in Women’s and Children’s Health. With over 25 years of combined experience, our skilled and compassionate team is dedicated to providing exceptional care.
Position Overview: We are seeking a dependable, friendly, and organized Front Desk Receptionist to join our high-paced, patient-centered maternal-fetal medicine subspecialty practice. As the first point of contact for patients, this role is critical in creating a welcoming and professional environment. Fluency in English is required, and bilingual proficiency in Spanish is required to effectively support our diverse patient population.
Key Responsibilities
- Greet patients and visitors warmly, ensuring a positive and professional experience
- Schedule appointments and manage calendars for multiple providers
- Answer incoming calls and route messages appropriately
- Check patients in and out, verify insurance, collect co-pays, deductibles, and balances
- Perform administrative tasks such as answering calls, scanning, faxing, and data entry
- Communicate effectively with patients and collaborate with the team
- Exhibit excellent customer service skills at all times
- Adhere to HIPAA laws regarding the sharing of personal medical information
- Perform additional duties as needed to support office operations
Minimum Requirements
- High school diploma or equivalent (preferred)
- Excellent verbal and written communication skills
- Strong attention to detail and ability to multi-task
- 1 year of customer service experience (
- Bilingual in English & Spanish (required)
- Team-oriented attitude and a commitment to supporting colleagues and patients
Preferred Qualifications
- Bilingual in English and Spanish
- Experience with Athena EMR
- Previous medical office or front desk experience
Compensation and Benefits
- Competitive hourly rate: $15.00 - $17.00
- 401(k) matching
- Health, dental, and vision insurance
- Paid time off
- Employee assistance program
- Uniform allowance
Schedule
- Full-time, 8-hour shifts
- Monday to Friday
Work Location
- In-person, one location | Winter Garden
Medical specialties
- Ob/Gyn
- Pediatrics
- Family
Our ideal candidate will have excellent customer service skills, reliability, previous office experience, and a caring and positive attitude. Previous medical office experience and knowledge of electronic medical records are preferred but not required for the right candidate.
Our compensation package is generous, including paid vacation time, health and dental insurance, employee assistance program, 401(k), and other benefits.
We look forward to hearing from you!
Salary : $15 - $17
