What are the responsibilities and job description for the Medical Reception Professional - Celebration OB GYN position at Celebration Health & Wellness?
Join Our Team as a Full-Time Front Desk / Medical Reception Professional!
Locations: Celebration, FL | Davenport, FL | Winter Garden, FL | St. Cloud, FL (New location!)
About Us: Celebration Health & Wellness is a high-volume private practice specializing in Women’s and Children’s Health. With over 25 years of combined experience, our skilled and compassionate team is dedicated to providing exceptional care.
At Celebration Obstetrics & Gynecology, our team is committed to helping women maintain optimal wellness through compassionate, individualized care.
Position Overview:
You are the first impression of our practice—and one of the most important drivers of our patient experience.
We are seeking a dependable, friendly, and highly organized Front Desk Reception Professionals to join our fast-paced, patient-centered Obstetrics & Gynecology practice. As the first point of contact, this role plays a critical part in creating a welcoming, efficient, and professional environment for every patient who walks through our doors.
This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a warm and compassionate approach. Fluency in English is required, and bilingual proficiency in Spanish is required to effectively support and serve our diverse patient population.
Key Responsibilities
- Greet patients and visitors warmly, ensuring a positive and professional experience
- Schedule appointments and manage calendars for multiple providers
- Support with managing insurance, benefits and eligibility
- Answer incoming calls and route messages appropriately
- Check patients in and out, verify insurance, collect co-pays, deductibles, and balances
- Perform administrative tasks such as answering calls, scanning, faxing, and data entry
- Communicate effectively with patients and collaborate with the team
- Exhibit excellent customer service skills at all times
- Adhere to HIPAA laws regarding the sharing of personal medical information
- Perform additional duties as needed to support office operations
Minimum Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong attention to detail and ability to multi-task
- 1 year experience in Obstetrics & Gynecology
- 1 year of customer service experience
- Bilingual in English & Spanish (required)
- Team-oriented attitude and a commitment to supporting colleagues and patients
Preferred Qualifications
- Experience with Athena EMR
- Previous medical office or front desk experience
- Experience with insurance, benefits and eligibility
We offer:
• A warm, supportive team environment
• Opportunities to expand clinical skills in women’s health
• The chance to make a meaningful impact on patient lives every day
• Our compensation package is generous, including paid vacation time, company holidays (7), health and dental insurance, 401k, uniform allowance, and more.
Schedule
- Full-time, 8-hour shifts (M-F)
Our practice supports patients across Central Florida and is recognized for flexible scheduling, professional care, and a patient first approach.
We look forward to hearing from you!