What are the responsibilities and job description for the Front Desk Associate position at Celarein Properties?
Thrive Athletic Center is looking for a friendly, dependable Front Desk Associate to help keep our facility welcoming, organized, and running smoothly. This hands-on role combines customer service, light cleaning, and support for facility rentals and sports leagues. If you enjoy working with people and being part of an active environment, we would love to hear from you!
What You’ll Do
- Welcome guests, players, families, and rental groups
- Answer phone calls and respond to general questions about the facility, rentals, and leagues.
- Assist with check-ins and communicate rental and league information to guests and staff.
- Help prepare spaces and organize equipment before and after rentals and league activities.
- Perform light cleaning, including wiping surfaces, tidying common areas, removing trash, and restocking supplies as needed.
- Help keep the front desk and facility neat, organized, and ready for use.
- Communicate scheduling questions, maintenance needs, and guest concerns to management.
- Assist with other duties related to daily operations, rentals, and leagues as assigned.
What We’re Looking For
- A friendly, professional attitude and strong customer service skills.
- Dependability, punctuality, and clear communication.
- The ability to stay organized and manage several tasks in a busy setting.
- Comfort using basic computer systems and learning scheduling or check-in software.
- Willingness to pitch in with light cleaning, setup, and other facility needs.
- The ability to work independently and as part of a team.
Previous front desk, customer service, recreation, or sports facility experience is helpful but not required.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Work Location: In person
Salary : $18 - $20