What are the responsibilities and job description for the Production Support Engineer position at CEI?
Title: Production Support EngineerLocation: Pittsburgh, PA or Dallas, TX — Hybrid (3 days onsite per week)Employment Type: W2 only — 6-month contract with potential for extension or conversionOverview: We’re seeking a Production Support Engineer to join a dynamic team ensuring the stability and performance of critical applications. This role is ideal for professionals who thrive in fast-paced environments, have strong troubleshooting skills, and are comfortable working in an on-call rotation with occasional weekend coverage.Key ResponsibilitiesOversee daily operations for assigned applications, including monitoring and production support.Triage and resolve production incidents, ensuring timely follow-up and documentation.Review and assess upcoming changes impacting applications, addressing management concerns proactively.Monitor for expiring certificates and critical vulnerabilities; implement remediation changes as needed.Execute audit and compliance tasks to maintain application integrity and security.Required SkillsStrong application monitoring experience using tools like Dynatrace and LogScale.Hands-on development experience with Java, Microservices, Kafka, and MongoDB.Familiarity with JIRA and ServiceNow for issue tracking and workflow management.Proficiency in Unix/Linux operating systems.Preferred SkillsExperience with Jenkins and Git for CI/CD and version control.Solid understanding of networking concepts.#ZR #INDGEN