Demo

Loan Processor (Consumer Loans)

CEFCU and Careers
San Jose, CA Full Time
POSTED ON 3/12/2026
AVAILABLE BEFORE 5/11/2026

CEFCU is Not a Bank. Better®.

Citizens Equity First Credit Union (CEFCU) is owned by every member who borrows and saves here. Borrowers help savers, savers help borrowers, and member/owners enjoy higher savings dividends, lower loan rates, and fewer fees.

Interested in a career in a financial institution? CEFCU currently has a full-time Loan Processor I position open in our Willow Glen location (670 Lincoln Ave, San Jose, CA).

Responsibilities and Duties

Individuals in the Loan Specialist I role interviews consumer loan applicants over the phone as well as in person. Additionally, they cross-sells additional products and services to develop new business and increase expand product penetration. If granted, works within set lending authority to make prudent and responsible loan decisions.

Additional responsibilities include, but are not limited to:

  • Informs members of loan decisions including any changes, restrictions and conditions (stipulations).
  • Serves member needs for loans and requires technical and analytical product and service knowledge in all loan products.
  • Provides support to and serves as an information resource to staff and management on loan issues.
  • Gives every opportunity to each loan application by researching sources of additional collateral, income or recommending a counter offer to the original loan request whenever possible.
  • Actively participates in and is held accountable for the attainment of individual and departmental/organizational goals.

Position Requirements

  • High school diploma or equivalent is required.
  • Must register with the Nationwide Mortgage Licensing System and Registration (NMLS) to comply with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act).
  • Minimum 1 year previous consumer lending experience
  • Must possess a current, valid California Driver’s License, an acceptable driving record, and personal vehicle insurance
  • Preferred:
  • Applicable college courses and/or commensurate experience preferred
  • Previous experience in Dealer Direct Lending

Hours of Operation

  • Monday – Friday from 8:30 a.m. to 5:30 p.m.

Our Benefits Package

  • Business Casual Dress
  • Comprehensive Internal Training
  • Management Development Program (must meet requirements)
  • Medical, Dental, and Vision Benefits
  • Employee Assistance Plan, Disability Plan, Flexible Spending Plan, and Life Insurance
  • Paid Vacation and Sick Time
  • 401(k) and Retirement Pension Plan (based on eligibility)
  • Team Bonus Structure
  • Tuition Reimbursement Program

CEFCU is proud to be an Equal Opportunity Employer with a diverse workforce dedicated to serving our members! If you're interested in this opportunity, please respond to this posting and attach your resume

Job Type: Full-time

Pay: $25.24 - 27.00

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

CEFCU is proud to be an Equal Opportunity Employer with a diverse workforce dedicated to serving our members! If you're interested in this opportunity, please respond to this posting and attach your resume

Job Type: Full-time

Pay: $25.87 - $27.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Education:

  • High school or equivalent (Required)

Experience:

  • loan processing: 1 year (Required)
  • direct dealer lending: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Ability to Commute:

  • San Jose, CA (Required)

Work Location: In person

Salary : $25 - $27

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