What are the responsibilities and job description for the Front Desk Agent position at Cedars Resort?
Front Desk Agent – Full Time, 4-Day Schedule
Sedona Cedars Resort | Uptown Sedona, AZ
Sedona Cedars Resort is accepting applications for a dependable Front Desk Agent to join our team.
We’re a small, locally owned 38-room hotel and are looking for someone who is reliable, professional, comfortable working independently, and able to provide good guest service without needing constant supervision.
Primary Schedule
This position is approximately 40 hours per week over four 10-hour shifts:
- Friday – morning/day shift
- Saturday – morning/day shift
- Sunday – evening shift
- Monday – evening shift
Some flexibility to help with additional coverage, weekends, or holidays is appreciated, but this is the primary schedule we are hiring for. We are looking for someone who can consistently maintain this schedule for at least the next six months.
Pay & Benefits
$20.00–$21.00 per hour, based on experience, availability, and fit.
- Paid time off
- Stable, year-round employment
- Consistent four-day schedule
- Locally owned and operated property
Position Overview
Front Desk Agents handle the normal day-to-day guest experience, including reservations, check-ins, check-outs, guest communication, payment processing, and daily front desk procedures.
Because this is a smaller property, you need to be comfortable working independently, using good judgment, and communicating well with housekeeping, maintenance, and management.
Responsibilities
- Guest check-ins and check-outs
- Answer phones and assist with reservations and guest questions
- Process payments accurately
- Use our property-management system, email, and basic office equipment
- Complete shift reports and closing procedures as assigned
- Maintain a clean and organized front desk and lobby
- Communicate clearly with other departments and shifts
- Handle routine guest issues professionally and escalate when appropriate
- Follow established front desk procedures and document important guest communication
Qualifications
- Dependable and punctual
- Strong customer-service and communication skills
- Comfortable using computers
- Able to work independently after training
- Good judgment and attention to detail
- Professional demeanor
- Hotel/front desk experience preferred, but not required for the right candidate
Work Location: In person – Sedona, AZ
Pay: $20.00 - $21.00 per hour
Application Question(s):
- The primary schedule for this position is four 10-hour shifts: Friday and Saturday mornings/day shifts and Sunday and Monday evening shifts. Are you able to consistently work this schedule? Please describe any limitations or upcoming availability changes.
Work Location: In person
Salary : $20 - $21