Office Manager/Front Desk

Overview
We are seeking an experienced (5 years), high energy/responsible person and professional Office Manager/Front Desk to lead the office operations in support of the doctor and back office staff to help create lasting impressions and build trust and loyalty with patients.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Manage accounts receivables, insurance aging reports, monthly planning to support business goals and create strategies to increase profitability.
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance.
• Supporting the achievement of performance targets & budgeted goals.
• Ability to reason and carry out instructions and trouble shoot problems.

Qualifications

• Proven experience in office management, administrative support, or clerical roles with a focus on front desk duties
• Supervising experience with team management skills
• Proficiency in Open Dental Software, Dental XChange, CareCredit, Cherry, Sunbit.
• Knowledge of dental software/Outlook/Word and Excel.
• Strong organizational skills with the ability to prioritize tasks effectively
• Excellent communication skills—both verbal and written—along with professional phone etiquette
• Experience in event planning, vendor management, human resources, payroll, budgeting, bookkeeping, and office experience preferred
• Ability to handle confidential information discreetly and professionally
• Demonstrated ability to train staff and support team development initiatives
• Dental Assisting experience is preferred.

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Benefits:

• Dental insurance

Work Location: In person

Salary : $24 - $27