What are the responsibilities and job description for the Medical Records Clerk position at CEDAR SINAI?
Company Description CEDAR SINAI is a medical practice organization headquartered at 8700 Beverly Blvd in Los Angeles, California. The practice serves a diverse patient population and is part of a well-established healthcare community in the region. Team members work in a professional clinical environment focused on high-quality patient care and efficient operations. The organization values collaboration, accuracy, and service-oriented support across all departments. Employees are encouraged to contribute to continuous improvement in patient services and administrative processes.
Role Description This is a full-time, on-site Medical Records Clerk role based in Beverly Hills, CA. The Medical Records Clerk is responsible for accurately organizing, filing, and retrieving patient records in accordance with organizational policies and regulatory requirements. Daily tasks include scanning and indexing documents, updating electronic health records, and verifying the completeness and accuracy of medical information. The role also involves responding to requests for medical records from providers, patients, and authorized third parties, while maintaining confidentiality and compliance with HIPAA and other regulations. Additional responsibilities include answering phones, assisting with front-office clerical tasks as needed, coordinating with clinical staff to resolve record discrepancies, and supporting audits or quality reviews related to health information management.
Qualifications
- Strong knowledge of medical terminology to accurately interpret and process clinical documentation.
- Proficient clerical skills, including filing, scanning, data entry, and basic office software (e.g., EHR systems, email, spreadsheets).
- Effective phone etiquette and communication skills for interacting with patients, clinicians, and external requestors in a professional and courteous manner.
- Foundational understanding of health information management principles, including privacy, confidentiality, and compliance with HIPAA and related regulations.
- High attention to detail, strong organizational skills, and the ability to manage multiple requests and priorities in a fast-paced clinical environment.
- Ability to maintain strict confidentiality and handle sensitive information with discretion and integrity.
- High school diploma or equivalent required; additional coursework or certification in health information management, medical office administration, or a related field is preferred.
- Previous experience in a healthcare setting, medical records department, or medical office is beneficial.