What are the responsibilities and job description for the Front Desk Agent - 3rd Shift, Part Time position at Cedar Point Amusement Park?
Overview:
$16.00/hour
Ages 18
At Cedar Point, work is FUN! Working as a Front Desk Agent - 3rd Shift, means you will provide exceptional service to all guests staying at Sawmill Creek Resort. You’ll also…
$16.00/hour
Ages 18
At Cedar Point, work is FUN! Working as a Front Desk Agent - 3rd Shift, means you will provide exceptional service to all guests staying at Sawmill Creek Resort. You’ll also…
- Contribute to an amazing guest experience at Sawmill Creek.
- Greet every guest with a positive attitude and smile, assist guests with check-in and check-out, collect payments, sell tickets to Cedar Point and other various add-ons, answer questions in person and over the phone.
- Act as Manager on Duty (MOD) of Sawmill Creek Resort overnight.
- Learn and utilize the hotel Property Management System.
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and other Cedar Fair parks!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
- Ability to work 3rd shift
- Ability to maintain guest information, including credit card information, in a secure and confidential manner.
- Ability to check guests into and out of the hotel, sell tickets, and answer guest questions.
- Ability to solve guest related concerns in a positive and professional manner.
- Maintain open communication with other shifts and Front Office Manager.
- Provide guest service according to Six Flags standards when serving the guest or working with subordinates.
- Maintain cleanliness and safety in assigned work area and perform all duties in compliace with Six Flags Safety Guidelines.
- Meet Six Flags attendance requirements.
- Other duties as assigned.
- Must be able to work 3rd shift.
- Ability to learn and use the hotel Property Management System (Opera).
- Ability to work nights, weekends, and holidays to meet business needs.
- Ability to remain calm during emotionally charged situations.
- Ability to stand for long periods of time.
- Ability to pass a mandatory (or random) drug test, per Company Policy, unless prohibited by state or provincial law.
- Must be 18 .
- Ability to pass a background check.
Salary : $16