What are the responsibilities and job description for the Product & Application Trainer position at Cedar Gate Technologies and Careers?
Position Summary
Reasons you will want this position:
- Join our rapidly expanding company, where top performers unlock unlimited career growth and advancement opportunities.
- Our culture actively values and rewards innovative ideas, particularly those that lead to better outcomes for all.
- Your benefits package features comprehensive medical, dental, and vision coverage, and options for FSA, HSA, and 401K matching. Additionally, you will receive extensive paid time off, exclusive employee discounts, and more.
Summary
In the role of Product & Application Trainer, you will empower healthcare professionals and organizations to confidently utilize a sophisticated healthcare technology platform comprising multiple applications. You will design and deliver engaging live and virtual training sessions, create dynamic learning materials, and ensure every learner feels supported and equipped to succeed. Your healthcare expertise and professional businesslike image will shape the learning experience, making complex concepts clear and actionable while fostering trust and confidence across diverse healthcare domains.
In the role of Product & Application Trainer, you will empower healthcare professionals and organizations to confidently utilize a sophisticated healthcare technology platform comprising multiple applications. You will design and deliver engaging live and virtual training sessions, create dynamic learning materials, and ensure every learner feels supported and equipped to succeed. Your healthcare expertise and professional businesslike image will shape the learning experience, making complex concepts clear and actionable while fostering trust and confidence across diverse healthcare domains.
Roles & Responsibilities
- Develop and maintain training materials for Cedar Gate Technologies clients and internal teams using tools like Litmos LMS and Camtasia.
- Create courses, curricula, and resources—printed guides, online documentation, videos, and interactive content—that make learning clear, memorable, and actionable.
- Lead instructor-led sessions and virtual training for clients during implementations, with occasional onsite visits for large clients.
- Collaborate and build strong relationships with product, sales, marketing, and client delivery teams to keep training content accurate and relevant.
- Partner with product management to produce and continually update self-service training resources such as documentation and videos.
- Communicate effectively with learners from diverse healthcare backgrounds, who have different levels of clinical, financial, and professional experience.
- Apply strong organizational skills to manage priorities, projects, and deadlines while maintaining professionalism and attention to data security and privacy.
Job Location:
Either fully remote within the United States or hybrid remote from our offices in Houston, TX, Burlington, MA, or Greenwich, CT.
Required Healthcare Domain Experience / Expertise
- Prior employment in Healthcare, Healthcare Information Technology, or Healthcare Software Development industries
- Subject matter expert in one or more of the following: healthcare data, clinical informatics, value-based care, care delivery, nursing, EHR/HIE, medical billing, medical claims and adjudication, population health, pharmacy/PBM
Required Experience / Qualifications
- Requires a bachelor’s degree or equivalent experience.
- Content editing and screen recording software such as TechSmith Camtasia or similar
- Learning Management Systems experience, such as Litmos Learning Management System or similar
- Confidence in delivering live training to small and large groups using virtual platforms like Teams or Zoom.
- Ability to manage multiple priorities and tasks under pressure to meet performance expectations and deadlines
- Disciplined self-starter who is also a positive individual with the ability and desire to learn and keep pace with evolving technological capabilities
- Exceptional communication skills, professionalism, and a positive, team-oriented attitude, as well as experience to support this
- Maintain a professional, businesslike image to clients, visitors, internal staff, and the public
- Excellent interpersonal and observational skills to assess trainee progress and adapt accordingly
- Currently eligible to work in the U.S. without assistance in getting an employment visa or work authorization.
Your Future Working Environment
If you join Cedar Gate, you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results in the medical industry. Choose a career at Cedar Gate and enjoy an innovative environment where challenging and interesting work is part of daily life.
Next to our excellent terms of employment and fringe benefits, we invest considerable resources to provide ongoing training that builds and extends professional, technical, and management skills in all areas. At Cedar Gate, you will operate in a professional environment where teamwork and innovation are immensely encouraged. Together with colleagues, you will work on high-impact projects for many dynamic companies.
About Cedar Gate
Cedar Gate enables payers, providers, employers, and service administrators to excel at value-based care. Our unified technology and services platform enhances and automates data management activities to deliver employer and provider analytics, care management, and payment technology necessary to pursue every payment model and optimize performance in all lines of business. From primary care attribution to bundled payments to capitation, our platform is designed to improve clinical, financial, and operational outcomes for all.
Based in Greenwich, CT, Cedar Gate is private equity backed by GTCR, a leading Chicago-based private equity firm, Ascension Ventures, a strategic healthcare venture firm, and Cobalt Ventures, the investment subsidiary of BCBS of Kansas City. To learn more, visit www.cedargate.com.