What are the responsibilities and job description for the Hospitality Associate position at Cedar Cove Resort & Ranch?
Hospitality Support Staff
Cedar Cove Ranch & Resort – East Texas
The Hospitality Support Staff at Cedar Cove Ranch plays an essential role in creating unforgettable, luxury-level guest experiences. If you take pride in meticulous detail, thrive in a fast-paced environment, and have a heart for exceptional service, you may be the perfect addition to our team.
About Cedar Cove Ranch
Cedar Cove Ranch is a 700-acre luxury retreat nestled in the heart of nature, offering serene, upscale lodging and curated outdoor experiences. We are a premier destination for executive leadership retreats, corporate gatherings, client-appreciation weekends, family getaways, and luxury sportsmen adventures. Every stay is marked by world-class hospitality, breathtaking scenery, and personalized attention to detail.
Our Mission, Vision & Values
Mission
We create Personalized, Exclusive Outdoor Experiences to foster Lifelong Connections.
Core Values – PASSION
Professionalism * Accountability * Safety * Stewardship * Intention * Opportunity * Never Go It Alone
As part of our hospitality team, you help bring these values to life—ensuring every guest interaction reflects CCR’s standard of excellence.
Role Overview
Hospitality Support Staff are responsible for ensuring all guest spaces, accommodations, dining areas, and event settings meet the highest standards of cleanliness, presentation, and service. You’ll collaborate with housekeeping, culinary, hunting, and F&B teams to support seamless operations and memorable guest stays.
Key Responsibilities
1. Cleaning & Sanitization
- Clean guest suites, public areas, and F&B spaces to CCR's elevated luxury standards
- Maintain spotless, well-organized spaces across all lodges
2. Laundry Operations
- Manage laundry cycles for linens, towels, robes, and bedding
- Inspect items for stains, damage, and quality before returning to service
3. Organization & Presentation
- Keep storage areas, closets, and supply rooms fully organized
- Ensure guest rooms and lodges are consistently stocked, staged, and refreshed
- Organize guest supplies, linens, towels, toiletries, and service items
4. Inventory Management
- Track and replenish F&B items (dry goods, beverages, serve-ware, consumables)
- Manage inventory of linens, towels, guest amenities, and event supplies
- Support inventory needs for corporate events and weddings
5. Room, Lodge & Event Setup
- Prepare rooms: beds, towels, toiletries, welcome amenities
- Set up lodge items: coffee bars, beverages, plate ware, glasses
- Assist with event, meeting, and wedding setup
- Support dining room setups for all meals
6. Food & Beverage Service
- Prepare dining areas for breakfast, lunch, and dinner service
- Serve meals with polished, high-end service standards
- Assist culinary team with plating and presentation
- Execute dishwashing and kitchen cleaning procedures
- Maintain cleanliness of all kitchen, bar, and service areas
- Support bar and beverage service as needed
7. Technical Skills
- Operate cleaning equipment, laundry machines, steamers, and F&B tools
- Follow proper sanitization and food-safety procedures
8. Communication
- Communicate clearly with housekeeping, culinary, F&B, events, and hunting teams
- Deliver warm, professional guest service at all times
9. Guest Service Support
- Assist guests with luggage, welcome amenities, transportation needs, or special touches
- Support concierge-style tasks when needed
10. Food & Beverage Knowledge
- Understand menu items, presentation standards, and basic food-safety practices
QualificationsRequired
- Minimum 3 years experience in hospitality, housekeeping, or event support
- Strong attention to detail and high personal service standards
- Ability to work weekends, holidays, and flexible schedules
Preferred
- 2 years experience in F&B service or banquet support
- Experience in luxury hospitality environments
Physical Requirements
Must be able to stand, walk, lift, carry, bend, stoop, reach, and perform physical tasks required in housekeeping and event support. Strong stamina, coordination, and dexterity are essential. Clear vision and hearing are needed for reading instructions and communicating with guests and team members.
Commitment to Diversity
Cedar Cove Ranch is an equal-opportunity employer committed to diversity and inclusion. We welcome applicants of all backgrounds, perspectives, and experiences. Every team member is valued, respected, and empowered to contribute their unique strengths.
Why Join Cedar Cove Ranch?
- Be part of a tight-knit, high-performing hospitality team
- Competitive pay performance bonuses
- Health insurance, PTO, and growth opportunities
- Work in a breathtaking outdoor luxury environment
- Make a meaningful impact on guest experiences and lifelong memories
If you’re passionate about hospitality, service, and creating exceptional experiences, we’d love to meet you.
Please submit your resume and a brief cover letter explaining why you’d be a great fit for Cedar Cove Ranch.
Job Type: Full-time
Pay: $28,000.00 - $32,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Application Question(s):
- Why are you looking for a job change?
Experience:
- Housekeeping: 2 years (Preferred)
- Hospitality: 3 years (Preferred)
- Food service: 2 years (Preferred)
Ability to Commute:
- Eustace, TX 75124 (Required)
Work Location: In person
Salary : $28,000 - $32,000