What are the responsibilities and job description for the Adoption Counselor position at CEDAR BEND HUMANE SOCIETY?
Adoption Counselor | Animal Care & Adoption Services
About the Role
Cedar Bend Humane Society is seeking energetic, outgoing, and compassionate animal advocates to join our Adoption Counselor team. Adoption Counselors play a key role in helping animals find lifelong homes while creating positive experiences for adopters, volunteers, and visitors. This role is ideal for someone who enjoys working with both people and animals and wants to make a direct impact in the lives of homeless pets.
Schedule
- 20–30 hours per week
- Shifts between 8:00 AM – 6:00 PM
- Includes weekends and some holidays
Pay
Starting at $13.50 per hour
Primary Responsibilities
- Guide potential adopters through the adoption process and help match families with appropriate pets
- Process adoption applications, contracts, and related paperwork
- Provide excellent customer service to visitors, adopters, volunteers, and community members
- Answer questions from adopters and provide guidance on pet care and behavior
- Handle and care for animals of various species, sizes, and temperaments
- Clean and maintain kennels, cages, adoption areas, and shelter facilities
- Complete office tasks and data entry
- Assist with volunteer interactions, fundraising events, and shelter programs
- Support daily shelter operations and assist other departments as needed
Qualifications
- Strong customer service and communication skills
- Comfortable handling animals of various species, sizes, and temperaments
- Strong organizational skills and attention to detail
- Comfortable balancing animal care, customer service, and administrative tasks
- Ability to lift 50 lbs and perform physical tasks throughout the shift
- Dependable with strong attendance and reliability
- Must be available to work weekends and some holidays
- Able to work independently and as part of a team
- Adaptable and able to work in a fast-paced environment
- Reliable transportation
- This position involves signing legal documents; applicants must be 18 .
Work Environment
- Frequent standing, walking, lifting, bending, and cleaning
- Regular interaction with a variety of animal species and the public
- Indoor and outdoor work in all weather conditions
- Fast-paced, team-oriented environment
Core Expectations
- Commitment to representing CBHS mission and values professionally
- Treats animals humanely with respect and compassion, both on and off the job
About Cedar Bend Humane Society
Cedar Bend Humane Society is an open-admission, full-service animal shelter serving Black Hawk County. We are dedicated to placing animals in lifelong, loving homes and providing care for animals in need.
How to Apply
Send your resume to: adoptionsupervisor@cedarbendhumane.org
Job Type: Part-time
Pay: From $13.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Application Question(s):
- This position involves signing legal documents, so we require that our adoption counselors are over the age of 18. Do you meet this requirement?
Ability to Commute:
- Waterloo, IA 50703 (Required)
Work Location: In person
Salary : $14