What are the responsibilities and job description for the Care Coordinator position at Cecilia Holistic & Wellness Center?
About the Role
We are seeking a dedicated and driven Care Coordinator to join our Santa Cruz team. This role is ideal for someone who thrives in a Care Manager capacity while also empowering their team to succeed. Care Coordinators are the bridge between clients, community resources, and internal support — ensuring no client falls through the cracks.
Key Responsibilities
- Act as primary point of contact for assigned clients, ensuring needs are met and progress is tracked.
- Support populations of focus, including:
• Pregnant and postpartum individuals
• People experiencing homelessness
• Justice-involved individuals
• Members with complex health and social needs - Conduct regular check-ins with clients to assess needs and provide linkage to resources.
- Collaborate with other coordinators, supervisors, and community partners to achieve the best outcomes.
- Document client interactions accurately and in compliance with program standards.
- Balance a caseload while helping team members navigate challenges.
Qualifications
- Must live in Santa Cruz County.
- Strong interpersonal and organizational skills.
- Experience working with vulnerable populations preferred.
- Ability to work independently while supporting team goals.
- Driven, compassionate, and adaptable to client needs.
What We Offer
- Opportunity to create real impact in the community.
- Supportive team environment with growth opportunities.
- Structured schedule for work-life balance
